Hiscox should review their website from time to time. Two examples for improvement: an additional…
Hiscox should review their website from time to time. Two examples for improvement: an additional line in the address field would be useful; my former insurance company (Aviva) was not listed in the...
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Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
No one called me back!
No one called me back!
Hiscox Insurance
Hiscox Insurance
14 years ago
I am sorry that we did not call you back as this does not meet our own expectations of service, and please accept my apologies for this.
We have recently amended our call back processes, and should you choose to allow us to quote for your business in the future, I would like to expect that we would perform more satisfactorily.
Annabel Venner
Marketing Director
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Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
Very good clear advise
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
It was at least £200 more than other quotes from leading insurers
0
Sprístupniť
Dôveryhodný zákazník
14 years ago
Computers were down and did not call back as promised.
Computers were down and did not call back as promised.
Hiscox Insurance
Hiscox Insurance
14 years ago
I’m sorry that you were unable to obtain a quotation for Home insurance due to technical issues with our systems and that we did not call you back and this does not meet our own expectations of service. Please accept my apologies for this.
We have recently amended our call back processes, and should you choose to allow us to quote for your home insurance in the future, I would like to expect that we would perform more satisfactorily.
Annabel Venner
Marketing Director
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
I didn't purchase a policy from Hiscox because when compared to similar quotes your excess was…
I didn't purchase a policy from Hiscox because when compared to similar quotes your excess was 100% bigger and your premium was over 200% higher.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
The process of obtaining a quote was very simple: not an excessive number of questions.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
Hiscox was about £300 more expensive than other insurance for the same period
with the same…
Hiscox was about £300 more expensive than other insurance for the same period
with the same cover which I checked .
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.