Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Friendly Planet Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 3,093

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Excellent on Phone. Web site for follow up only fair because if you clicked on something to get more information you did not return to the form you were filling out. Probably ended up with two...

Prečítať viac

Dátum zakúpenia: 06/11/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Great trip for a great price.

They worked with me to offer want they could to meet my specific travel desires. I added an extra flight in and they work with on that.

Dátum zakúpenia: 06/11/2017

Dôveryhodný zákazník

8 years ago

They didn't call back even though they said they will call. We have to keep on calling

amanda

Friendly Planet

8 years ago

We apologize about the delay in communications and thank you for taking the time to talk to a member of our Reservations Team today. We wanted to let you know that we have passed your information on to the appropriate managers and will be reaching back out to you again soon to further discuss your experience and resolve any outstanding issues. We are confident that the remainder of your booking experience will go smoothly and we are positive you will love your trip to Peru!

Dátum zakúpenia: 21/08/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

they took care of my reservation, questions and were very nice. so far my experiences have been positive.

Dátum zakúpenia: 03/11/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Friendly folks, well informed and anxious to help

Dátum zakúpenia: 02/11/2017

Dôveryhodný zákazník

8 years ago

Wonderful

Very easy to book. Wonderful experience.

Dátum zakúpenia: 27/10/2017

Trusted Customer

Houston

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Wonderful Travel Company

This is our second time to use Friendly Planet. The first was on a trip to Cuba. It is an excellent company and the staff is extremely helpful. I had a few questions about the trip to the...

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Dátum zakúpenia: 31/10/2017

Dôveryhodný zákazník

8 years ago

Friendly at Friendly Planet

The agent, Nichole, was very friendly and helpful!

Dátum zakúpenia: 31/10/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Personal touch. I called to make my reservation and someone answered the phone immediately and was very friendly and helpful.

Dátum zakúpenia: 24/10/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Booking

Easy to follow process and instructions. Others booking with me got closed out of booking due to some glitch but it was easily resolved with a phone call to the office.

Dátum zakúpenia: 30/10/2017

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na Friendly Planet

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?