Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenzie produktov
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Dátum zakúpenia: 02/02/2021
0
Sprístupniť
MT
Mr Martin Tonks
Manchester
5 years ago
Čo povedal/-a Mr Martin Tonks o spoločnosti Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
Prečítať viac
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenzie produktov
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Dátum zakúpenia: 02/02/2021
0
Sprístupniť
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Čo povedal/-a Mrs Sylvia Bickerton o spoločnosti Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Recenzie produktov
Dátum zakúpenia: 30/01/2021
0
Sprístupniť
MN
Mr Charles Newbury
5 years ago
Čo povedal/-a Mr Charles Newbury o spoločnosti Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
Prečítať viac
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Recenzie produktov
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Dátum zakúpenia: 27/01/2021
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
They were responsive and addressed my issues well
Recenzie produktov
Dátum zakúpenia: 28/01/2021
0
Sprístupniť
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Čo povedal/-a Mr & Mrs Mitchell o spoločnosti Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Recenzie produktov
Dátum zakúpenia: 27/01/2021
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
Excellent customer service
Recenzie produktov
Dátum zakúpenia: 22/12/2020
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
Quick efficient service.
Recenzie produktov
Dátum zakúpenia: 26/01/2021
0
Sprístupniť
MM
Mr Trevor Maybourne
5 years ago
Čo povedal/-a Mr Trevor Maybourne o spoločnosti Fresh Insurance Services:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
