I have used Fresh for several years now. Living in a non standard property the have always found me the lowest prices. This year, they did as promised and matched a lower price I’d found. I can’t...
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Recenzie produktov
Dátum zakúpenia: 07/02/2021
0
Sprístupniť
MB
Mr Paul Bown
5 years ago
Čo povedal/-a Mr Paul Bown o spoločnosti Fresh Insurance Services:
The Customer Advisor didn't seem too enthusiastic, but overall he was helpful.
Recenzie produktov
Dátum zakúpenia: 05/02/2021
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
Suffices, but where premiums change significantly there is no explanation or comparatives provided. Auto-renewal is, in my opinion, not necessarily in the customer's interest
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We value all customer feedback and will share your comments internally with the various relevant teams.
Recenzie produktov
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We will share this feedback internally with the relevant teams.
Dátum zakúpenia: 06/02/2021
0
Sprístupniť
MJ
Mr Gordon Jones
Barnard Castle
5 years ago
Čo povedal/-a Mr Gordon Jones o spoločnosti Fresh Insurance Services:
Not received promised refund from change over from one house policy to new house policy over a month now
Sarah
Fresh Insurance Services
5 years ago
Thank you for providing feedback to us. I understand that you have now confirmed that your refund has been received. I am sorry that there was a delay in you receiving this and that you had to contact us again. We have taken your feedback on board and will look to see how we improve this ongoing. If there is anything else at all we can help with please do let us know.
MJ
Mr Gordon Jones
5 years ago
Yes finally received refund and more than expected so delighted with attitude of staff on phone response
Recenzie produktov
Sarah
Fresh Insurance Services
5 years ago
Thanks for your great feedback to our policy and prices.
MJ
Mr Gordon Jones
5 years ago
Great attitude by staff on phone, polite and went the extra mile
Dátum zakúpenia: 21/12/2020
0
Sprístupniť
MW
Mr Hugh Watt
5 years ago
Čo povedal/-a Mr Hugh Watt o spoločnosti Fresh Insurance Services:
When renewing my home building insurance the Fresh team were really helpful, friendly and they helped me get the same deal as the previous year, which I was really glad about.
Recenzie produktov
Dátum zakúpenia: 05/02/2021
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
The lady on the other end of the phone gave me an easy to understand and well reasoned protocol for subsidence insurance of buildings following work done on them. I have been having a lot of issues...
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Recenzie produktov
Dátum zakúpenia: 04/02/2021
0
Sprístupniť
MT
Mr Stephen Tarry
5 years ago
Čo povedal/-a Mr Stephen Tarry o spoločnosti Fresh Insurance Services:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.