Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie FlyDirect

Zobrazujú sa všetky recenzie v počte 3,280

Trusted Customer

Overená spoločnosťou Feefo

Jersey

10 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Disappointed with the way our Hotel was advertised.in your brochure

After making a phone booking for our seats we were not sent any confirmation of the booking until at a later date we requested one.

Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your feedback. We're sorry that you were disappointed with your accommodation. We have received your email and will investigate and revert to you directly within the next 7 working days.

Recenzie produktov

Dátum zakúpenia: 14/09/2016

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

Staff helpful and good travel info

Staff helped when online booking gave incorrect results. Provided enough info for travel by email and by post. Rep in resort was not seen once we were told which coach to get on and the fax that we...

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Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your comments. We're pleased to hear that you had an enjoyable break, despite some issues with entertainment at the hotel. We will pass on your comments, and we ask that should you wish to travel with us again you contact our office directly, or pop in, and our reservations staff will be able to advise you about accommodation options that may offer a quieter atmosphere.

Recenzie produktov

Dátum zakúpenia: 14/09/2016

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

I would certainly use FlyDirect again

I was extremely impressed with all aspects of their service

Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your lovely comment. We look forward to seeing you again on a Flydirect flight soon!

Recenzie produktov

Dátum zakúpenia: 07/09/2016

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

Very good, prompt service with excellent cabin crew. This may be down to Palma airport rather than fly direct but things were very tight at Palma airport - check in still had a long queue at...

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Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your feedback. We are currently in discussions with Palma Airport about how we can speed up the check in process. We're pleased to hear that our activity pack was appreciated, and look forward to welcoming you all on to another Flydirect flight soon!

Recenzie produktov

Dátum zakúpenia: 07/09/2016

Trusted Customer

Overená spoločnosťou Feefo

Jersey

10 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Fab for family getaways!

Overall we were very happy. The only minute thing was that I think they should serve food drinks from front & back as they are early flights with hungry young children. Flight info could also be...

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Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your feedback. We have noted your comments regarding flight information and food service. We look forward to seeing you on another Flydirect flight soon!

Dátum zakúpenia: 07/09/2016

Trusted Customer

Overená spoločnosťou Feefo

Jersey

10 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

A very pleasant trip both flights on time spacious seats good service could have cleared cups etc a bit more quickly but would definately travel with them again.

Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your lovely comments, we look forward seeing you on another Flydirect flight soon!

Recenzie produktov

Dátum zakúpenia: 04/04/2016

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

Great direct service, on time

Fly direct were excellent, service all good. Only comments are: Documents sent a week before flight said 2 passengers but in fact 3 including infant, had to check all ok and causes concern for...

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Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your feedback. We're delighted to hear that you had a good flight with us. With regards luggage for infants, we guarantee a 10kg bag and a pushchair or pram. If there is available space on the flight, it's often possible to take a car seat too.

With regards check in at Palma we are sorry it took a while to check everyone in with a trainee operative. We will speaking to the airport about resolving this for future departures.

We hope to see you on board again soon.

Recenzie produktov

Dátum zakúpenia: 04/04/2016

Trusted Customer

Overená spoločnosťou Feefo

Jersey

10 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Excellent service

All great, except check in at Majorca where a trainee was checking in guests and our line took 1 hour 20 minutes

Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your feedback. We apologise for the slow check in at Palma. We are speaking to the airport about resolving this for future departures. We look forward to seeing you on board again soon.

Recenzie produktov

Dátum zakúpenia: 03/11/2015

Trusted Customer

Overená spoločnosťou Feefo

Jersey

10 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Thoroughly enjoyed my first fly direct holiday from start to finish. Would book again

Excellent servicd

Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your feedback. We're delighted that you enjoyed your first direct holiday with us, and hope it's the first of many.

Recenzie produktov

Dátum zakúpenia: 05/01/2016

Trusted Customer

Overená spoločnosťou Feefo

10 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Convenient!

Super convenient!

Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your comment. We're pleased you had a good flight and look forward to welcoming you on board again soon.

Recenzie produktov

Dátum zakúpenia: 10/11/2015

Nedostali ste pozvánku zanechať recenziu?

Zobraziť všetky médiá (187)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na FlyDirect

MAJORCAĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteStayed at the Marina Portals Hotel. The brochure poolside picture showed a poolside with 2 sunbeds per parasol when in fact the area was the most cramped with beds that I have ever had on a holiday...Prečítať viac

MAJORCAĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

MAJORCAĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

MAJORCAĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

MAJORCAĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

MAJORCAĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

HOTEL BON SOLĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat all round hotel which is a real gem, full of character, cost effective with efficient and friendly staff

MAJORCAĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?