Recenzie na Flexitreks

Many thanks for this short and sweet review!

Thanks for the useful feedback Liz. In light of your comments, our local supplier is reviewing this route for 2017 with the goal of using quieter roads wherever possible. As you say this will make the route longer but should make it more enjoyable.

Thanks for the review Chip and sorry about the luggage issue in Passau. Glad we were able to sort it as soon as you contacted us.

Thanks for the lovely feedback James. Don't worry, I think we all wish we'd done more training before starting a tour. You enjoyed it and that's the main thing!

Thanks for the feedback Simon. That's odd as the route notes are checked before the start of each new season. We'd really appreciate any examples of where the route notes are incorrect so we can investigate and correct them if necessary. Many thanks

Thank you for the valuable feedback. In light of your comments and a subsequent conversation with our local supplier we have amended the grade of this tour from leisurely to leisurely-to-moderate.

Than you so much for the lovely review Sarah. We love Istria too and we're so glad you had such a great time.

Many thanks for the feedback Mary and we're glad you enjoyed your trip. Our initial hesitation regarding the tandem was due to the fact that our local supplier had at first inferred this request could not be fulfilled. Only during a follow up phone call with Ally did they confirm a tandem was in fact available. Regarding the itinerary only being provided 10 days prior to departure, our records indicate that your holiday documents was emailed to you 5 weeks prior to your departure date so we were slightly confused by this comment.

We're so sorry that you did not enjoy your cycling holiday on Menorca. We're aware the weather was particularly hot during your trip and this may have been a contributing factor. The cycling route is not known for being busy and it sounds like you may have been a little unlucky in this respect which is regrettable. We take on board your opinion that this tour should be awarded a higher grade and will bear this in mind when considering the feedback from future customers.