Another great product. Excellent communication. Top customer service. Highly recommended. Will always use this company for future purchases and have recommended others in the market for a fan.
Dátum zakúpenia: 01/05/2017
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
A+++
Recenzie produktov
Dátum zakúpenia: 12/05/2017
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
A+++
Recenzie produktov
Dátum zakúpenia: 08/05/2017
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fansonline:
These people are total Liars, and would NOT Recommend them to anyone. Very very bad experience with them which my wife has already commented on why.
DO NOT DO BUSINESS WITH THESE PEOPLE THEY ARE...
Prečítať viac
Vanessa
Fansonline
8 years ago
Hi Mark, We were sorry to hear that the fan purchased did not suit your requirements and as result our customer service team worked very hard to get an exception for you, as our returns policy does not usually allow for us to accept any opened boxes. Based on your assurance that the product in the opened box had not been used in any way we went beyond our Australian Consumer Law obligations and allowed you to return the opened box. We were very surprised to receive a product that had been used and was covered in dirt, marks and oil stains. The fan was also received without its original plastic packaging. We are unable to re-sell used electrical products and as a result the product had been cleaned and returned to you.
Such an easy way to buy a quality product. The product was delivered quickly. Being winter have not used the fans yet but looking forward to sleeping better next summer
Dátum zakúpenia: 19/06/2017
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fansonline:
Very happy with the customer service. I received a faulty fan that they accepted back with no issues & allowed me to return a fan that was not suitable. Very willing to compromise & fund a solution....
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
