Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,995

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Could say really we'll I'm not disappointed, and satisfied with the opportunity whit ED , recommend!

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. We are pleased to read that you're satisfied and also that you also fee able to recommend Exotic Direct to others. If you ever have any questions about your policy, please do not hesitate to get in touch. Best regards, The Exotic Direct Team

Mrs Joy Hunt

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Joy Hunt o spoločnosti ExoticDirect:

Excellent customer care

The lady was very helpful on the phone everything sorted My best experience with you I’ve ever had Excellent customer care

Alec

ExoticDirect

5 years ago

Hello Joy, Thank you for giving is this positive review and also for taking the time to add your comments. It's really good to know that when you needed to contact us, the customer care you received was excellent and that we were able to sort everything out while you were on the phone. If you do have any further questions about your policy, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Mr Vincent Hills

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Vincent Hills o spoločnosti ExoticDirect:

Pet insurance

Great deal will buy again

Alec

ExoticDirect

5 years ago

Hi Vincent, Thank you for giving us this positive review. It's great to know that you're happy with the pet insurance deal we were able to offer you. If you ever have any questions about your policy, please do get in touch and we'll be very happy to chat through everything. Best regards, The Exotic Direct Pet Insurance Team

Miss Emma Caveney

Overená spoločnosťou Feefo

Middlesbrough

5 years ago

Čo povedal/-a Miss Emma Caveney o spoločnosti ExoticDirect:

Easy renewal never had any problems

Alec

ExoticDirect

5 years ago

Hi Emma, Thank you for giving us this positive review. It's great to know that you found your latest renewal easy and that you've never had any problems. Should you ever have any questions about your policy, please do get in touch and we'll be very happy to assist you anyway we can. Best regards, The Exotic Direct Team

Mrs Deborah Guy

Overená spoločnosťou Feefo

Poole

5 years ago

Čo povedal/-a Mrs Deborah Guy o spoločnosti ExoticDirect:

Excellent online service really easy to setup would highly recommend

Excellent service

Alec

ExoticDirect

5 years ago

Hi Deborah, Thank you for giving us this positive review and also for adding such a nice comment. We're really pleased to hear that you're happy with the online service, found everything really easy to set up and also that you feel able to recommend our pet insurance service to others. Should you ever have any questions about your policy, please do get in touch with our Support Team and we'll be very happy to assist you any way we can. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Very simple to complete

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. We're pleased to hear that you found it simple to compete your application and set up the pet insurance cover that you wanted. If you ever have any questions about your policy, please do not hesitate to contact us and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Reliable

Very helpful chap, easy service to use.

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for adding your comments. It's great to know that the agent you spoke to was helpful and that you found the whole service easy to use. Should you ever have any questions about your policy, please do not hesitate to contact us and we'll be very happy to help. Best regards, The Exotid Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Great service

They were prompt and very helpful. Would recommend for who is looking for insurance for exotic birds.

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that you're happy with the service we have provided you with and also that you feel able to recommend us to others. Should you ever have any questions about your policy, or if we can help in any other way, please do not hesitate to get in touch with us. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Happy costumer

Excellent service! Many thanks for your help!!!

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. We are really pleased to hear that you're happy with everything we were able to do for you recently. If we can be of any further help or assistance in the future, please do not hesitate to get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Friendly efficient service, would recommend this insurer to anyone.

Excellent customer service and communication, especially in dealing sensitively with our claim.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?