Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,995

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Excellent service - thank you

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's great to know that you're happy with the level of service we have been able to provide you with. If you ever have any questions about your policy, or if we can be of any further assistance in the future, please do get in touch and we'll be vey happy to help. Best regards, The Exotic Direct Pet Insurance Team

Miss Natalie Young

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Natalie Young o spoločnosti ExoticDirect:

Really great services

Very helpful, very thorough, I’m confident that my animals are well protected should anything happen. I feel like I have chosen the best company to register my animals with Thank you

Alec

ExoticDirect

5 years ago

Hi Natalie, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that when you contacted us, our team were helpful and took the time to fully answer the questions you had about our pet insurance cover. We're really pleased that you feel protected and that your happy with your choice. If you ever have any further questions, or we can help in any other way, please do get back in touch and we'll be very happy to help you in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Great.

Great organisation. Very personable when dealing with insurance queries would highly recommend to anybody with an exotic furry, feathered or scaled friend.

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add such nice comments. It's really good to know that you're happy with how we work and also that you feel able to recommend us to others - it's a huge complement! If you ever have any questions about your policy, or we can assist you in any other way, please do get in touch and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Mr Allister Flannigan

Overená spoločnosťou Feefo

Edinburgh

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Mr Allister Flannigan o spoločnosti ExoticDirect:

Excellent customer service

Excellent customer service from Start to finish. Louise was polite, professional & friendly.

Alec

ExoticDirect

5 years ago

Hi Allister, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you're happy with the service we have provide and that when you spoke to Louise she was polite, professional and friendly. I'll pass this feedback on to her and I'm sure it will make her day. Thank you. Should you ever have any questions about your policy, or if we can assist in any other way, please do get in touch and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Very good

Very quick and easy to do

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for rating us 5*s! We are very happy to hear you found the service quick and easy to use! Kind regards, The Exotic Direct Team.

Miss Jess Colvin

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Jess Colvin o spoločnosti ExoticDirect:

Very efficient

Nathan

ExoticDirect

5 years ago

Hello Jess, Thank you so much for your 5* Review we really appreciate the time taken to get back to us! Kind regards, The Exotic Direct Team.

Mrs Sandra Tripp

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Sandra Tripp o spoločnosti ExoticDirect:

Excellent service

I’m a first time owner of a tortoise nd your website was very easy to use x

Nathan

ExoticDirect

5 years ago

Hello Sandra, Thank you so much for your 5* Review. We are so happy to hear that you found the website easy to use. All the best with your new addition too! Kind regards, The Exotic Direct Team.

Mr Alan Swoffer

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Alan Swoffer o spoločnosti ExoticDirect:

Done on line

Nathan

ExoticDirect

5 years ago

Hello Alan, Thank you so much for leaving your feedback. Please let us know if there is anything that we can do to make the online experience a better one, We welcome all feedback and use it to make the user experience as painless and friendly as possible. Kind regards, The Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Quick, easy and simple to use

Website really easy to use, only took 5 minutes to get both of our Bunnies insured

Nathan

ExoticDirect

5 years ago

Hello, Thank you for rating us 5*s! Really really appreciate the feedback and glad that you found the website easy to use! Welcome aboard! Kind regards, The exotic Direct Team.

Miss Jane Brown

Overená spoločnosťou Feefo

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Miss Jane Brown o spoločnosti ExoticDirect:

Brilliant company

I have always found this company so professional, friendly and genuine too. My little tortoise Speedy has always been insured with them and when we had to claim it was made so easy and stress free....

Prečítať viac

Nathan

ExoticDirect

5 years ago

Hello Jane, Thank you so much for rating us 5*s! We are very happy to hear that you found our staff to be friendly and genuine, it is also wonderful that you found the claims process to be easy and stress free! Love the [picture is well and wishing speedy all the best! Kind regards, The Exotic Direct Team.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?