Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,994

Mrs Joanne Bruce

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Joanne Bruce o spoločnosti ExoticDirect:

Kindness is Everything

The renewal experience is very easy, you basically check all your documents and do nothing if nothing has changed. For the first time this year I had to make a sizeable claim and I was worried that...

Prečítať viac

Imane

ExoticDirect

5 years ago

Hello Joanne,Thank you for rating us 5*s!We are very pleased to hear that you find our renewal process easy and that you had a delightful conversation with our customer service advisor.We will make sure to pass on the feedback to him, I'm sure it will make his day.Kind regardsThe Exotic Direct Team

Miss Devon Hammond

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Devon Hammond o spoločnosti ExoticDirect:

No problems at all!

Easy, no problem with auto renew

Imane

ExoticDirect

5 years ago

Hello Devon,Thank you for rating us 5*s!We are happy to hear that your renewal was an easy process.Kind regardsThe Exotic Direct Team

Miss Laura Channing

Overená spoločnosťou Feefo

Lancashire

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Miss Laura Channing o spoločnosti ExoticDirect:

Definí recommend!

Incredibly easy process, great prices. Hopefully I’ll never need to make a claim but it’s nice to know Spud and I will have backup if we do!

Imane

ExoticDirect

5 years ago

Hello Laura,Thank you for rating us 5*s!We are very pleased to hear that you find our process easy and our prices faire.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Miss Eleanor Lindsay

Overená spoločnosťou Feefo

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Miss Eleanor Lindsay o spoločnosti ExoticDirect:

So far I've had a positive experience, my insurance was easy to set up and well explained. The price is also completely manageable for someone on a tight budget.

Imane

ExoticDirect

5 years ago

Hello Eleanor,Thank you for rating us 4*s!We are very pleased to hear that we were easy to deal with.We try to offer the fairest prices possible.Kind regardsThe Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Good value for money

Imane

ExoticDirect

5 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you find our service worthy of your money.Kind regardsThe Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Handled my claim very well and didn’t take long at all.

Gabriella

ExoticDirect

5 years ago

Good morning, Thank you for taking the time to leave a review, its great to see you are happy with the claim process and the time frame. Have a lovely day, The claims team.

Mrs Katie Jane

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Katie Jane o spoločnosti ExoticDirect:

Very quick to answer the phone call. Dealt with enquiry quickly.

Imane

ExoticDirect

5 years ago

Hello Katie,Thank you for rating us 5*s!We are very happy to hear that your enquiry have been dealt with swiftly.Kind regardsThe Exotic Direct Team

Ms Linda Duval

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Ms Linda Duval o spoločnosti ExoticDirect:

Very good and reliable

I have taken this insurance for my 2 guinea pigs who seem to become very ill during weekend and out of hours. This is a good company who pay quickly.

Mr Adam Jones

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Adam Jones o spoločnosti ExoticDirect:

Great peace of mind

Imane

ExoticDirect

5 years ago

Hello Adam,Thank you for rating us 5*s!We are very pleased to hear that you have peace of mind with our insurance.Kind regardsThe Exotic Direct Team

Mr Roland Driver

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Roland Driver o spoločnosti ExoticDirect:

Perfect how insurance should be

Imane

ExoticDirect

5 years ago

Hello Mr Roland,Thank you for rating us 5*s!We are very happy to meet your expectations for pet insurance. Kind regardsThe Exotic Direct Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?