Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,994

Mr Mark Sale

Overená spoločnosťou Feefo

Olney, Buckinghamshire.

4 years ago

Čo povedal/-a Mr Mark Sale o spoločnosti ExoticDirect:

Very helpful and quick to renew my policy.

Imane

ExoticDirect

4 years ago

Hello Mark,Thank you for rating us 5*s!We are happy to hear that the renewal process was hassle free.Kind regardsThe Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

I wouldn't use any other pet insurer. I have had to make two claims and it was straight forward and an easy process. Thank you!

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!The picture is the best part of your feedback :) your rabbit looks so cute :).Thank you for taking the time to review us, we are very happy that this little bunny is back in shape.Please let us know if you need any assistance in the future.Kind regardsThe Exotic Direct Team

Mrs Angela Brown

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mrs Angela Brown o spoločnosti ExoticDirect:

Thats the tortoise covered!

All ok so far! Just taken the policy so hopefully it will not disappoint

Imane

ExoticDirect

4 years ago

Hello Mrs Angela,Thank you for rating us 5*s!We are very grateful to hear that you have decided to insure your pet tortoise with us.Please let us know if you need any assistance with your policy in the future.Kind regardsThe Exotic Direct Team

Ms Tracey Howitt

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Ms Tracey Howitt o spoločnosti ExoticDirect:

You are perfect. Can't say anything other

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 5*s!We are very happy to hear that you are satisfied with our customer service.Kind regardsThe Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Good service and we opted for an automatic renewal. Thank you

Good friendly service and very pleasant to deal with

Imane

ExoticDirect

4 years ago

Hello ,Thank you for rating us 5*s!We are very grateful to hear that you enjoyed your experience with us.Kind regardsThe Exotic Direct Team

Miss Tracy Hajiyianni

Overená spoločnosťou Feefo

4 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Miss Tracy Hajiyianni o spoločnosti ExoticDirect:

Exceptional Insurers

Feel very reassured having my birds insured with you. Your call handlers are helpful and supportive. Your claim process when needed has been prompt and remarkably this year my monthly payments have...

Prečítať viac

Mia

ExoticDirect

4 years ago

Good morning Tracy, We are so happy to have been able to help with your gorgeous birds! Thank you for the lovely picture and for taking the time to review! Kind regards, the Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Always amazing service

Always amazing service with my 3 Ferrets, always paid in good time and friendly staff

Mia

ExoticDirect

4 years ago

Good morning, We are so happy to hear we have been able to help with your ferrets, thank you so much for taking the time to review! Kind regards, the Exotic Direct Team.

Miss Charlotte Potter

Overená spoločnosťou Feefo

Essex

4 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Miss Charlotte Potter o spoločnosti ExoticDirect:

Great

Not used them yet, and hope we don't have to but great piece of mind. Everything was very quick and arranged my payment date for next month

Mia

ExoticDirect

4 years ago

Good morning Charlotte, We are happy to be able to offer you some peace a of mind, thank you so much for taking the time to review! Kind regards, The Exotic Direct team.

Mr Phil Manning

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr Phil Manning o spoločnosti ExoticDirect:

Great service

Great service glad I have pet insurance with you, settled quickly

Mia

ExoticDirect

4 years ago

Good morning, We are happy to hear you have been able to join us and are happy with our service. Thank you so much for taking the time to review! Kind regards, The Exotic Direct Team.

Mrs Christine Nichols

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mrs Christine Nichols o spoločnosti ExoticDirect:

Happy with my service

Spoke to a lady about pet insurance she was very helpful answered all my questions so was happy to go ahead with the policy and said i could call if i had ant more questions

Mia

ExoticDirect

4 years ago

Good morning Christine, We are so happy to hear we were able to resolve your questions and that you have been able to join us, thank you so much for taking the time to review! Kind regards the Exotic Direct team.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?