Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

1,994 z/zo 1,993 recenzií

Mr Simon Toothill

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr Simon Toothill o spoločnosti ExoticDirect:

Simple, speedy and stress free in a time where you just need help

In a time of stress and worry, it was really simple to claim and the vets even handled all the paperwork directly

Mia

ExoticDirect

4 years ago

Good afternoon Simon, We're so happy you found the process of making a claim easy to complete, thank you for taking the time to review! Kind regards, the Exotic Direct policy.

Mrs Vanessa Witcher

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mrs Vanessa Witcher o spoločnosti ExoticDirect:

Great service

Great job with the claim, fast and friendly service. I would highly recommended to all exotic pet owners! Thanks

Mia

ExoticDirect

4 years ago

Good afternoon Vanessa, We are so happy to have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Would highly recommend very easy & straight forward 10 mins on line having a look got quote for cover

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear you found the quote process quick to follow, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Miss Jane Brown

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Miss Jane Brown o spoločnosti ExoticDirect:

First Class Service

Always professional, polite and helpful. Very competitive prices. Benn with this company for years dvd can’t fault them. Highly recommend.

Mia

ExoticDirect

4 years ago

Good afternoon Jane, We are happy to hear we have been able to be of service to you over the years, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Happy customer

Ease of claim made a stressful and upsetting time a little easier. Emily in claims was extremely helpful and easy to talk to, even when I burst into tears on the call. Thank you.

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear we have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Mr Cameron Ridley

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr Cameron Ridley o spoločnosti ExoticDirect:

Easy didn’t have to sign anything and I got an email to say my parrots pet insurance has been renewed.

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear you found the sign up process easy, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mrs Andrea Bloodworth o spoločnosti ExoticDirect:

Very easy to get cover sorted dont know much else at this point , but have heard good reports , Hence why i chose to go with Exotic direct

Mia

ExoticDirect

4 years ago

Good afternoon Andrea, We are happy you found the signup process easy to follow, thank you so much for taking the time to leave a review. Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

4 years ago

I v just edited it as i only gave 4 stars , but meant to be 5

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Very good practice

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear we have been able to offer you a good service, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Miss Bryonie Oates

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Miss Bryonie Oates o spoločnosti ExoticDirect:

Very easy to set up. Peace of mind knowing my tortoise has insurance 🐢

Mia

ExoticDirect

4 years ago

Good afternoon Bryonie, We are happy to hear we have offered some peace of mind for you and your tortoise, thank you so much for taking the time to leave a review! Kind regards, the Exotic Direct team.

Ms Fiona Ross

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Ms Fiona Ross o spoločnosti ExoticDirect:

Inane was so helpful, everything sorted & very thorough

Easy to deal with, very professional

Mia

ExoticDirect

4 years ago

Good afternoon Fiona, We are so happy Imane was able to help with your queries, thank you so much for taking the time to review! Kind regards, the Exotic Direct team.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?