I needed to use you a few weeks back and had no trouble claming. Was very quick, very easy and got money back within a week. Very good service.
Catherine
ExoticDirect
2 years ago
Hi,
Many thanks for the positive feedback on our claims, our aim is to make things as simple as possible.
Kind Regards,
The Exotic Direct Team
0
Sprístupniť
MW
Miss Edwena Wright
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Miss Edwena Wright o spoločnosti ExoticDirect:
I did not give permission for my documents to be sent by E Mail and have only just received them
Catherine
ExoticDirect
2 years ago
Hi
Thank you for your feedback.
Please contact us by email at enquiries@exoticdirect.co.uk or by calling on 0345 982 5505 with your policy number and full name and address so that we can locate your records and investigate this for you.
Kind regards,
The Exotic Direct Team
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Nahrané médiá
Zobraziť všetky médiá (2)
Easy to navigate the website and good value. Snickers and Twix approve
Catherine
ExoticDirect
2 years ago
Hi,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you, Snickers and Twix were happy with the service (: we love the pictures!
Kind Regards,
The Exotic Direct Team
0
Sprístupniť
MF
Miss Nicola Fraser
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Miss Nicola Fraser o spoločnosti ExoticDirect:
With what I’ve been told it’s good
Catherine
ExoticDirect
2 years ago
Hi Nicola,
Thanks for the five star feedback, it means a lot.
Kind Regards,
The Exotic Direct Team
0
Sprístupniť
MB
Mr Krishna Badheka
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Mr Krishna Badheka o spoločnosti ExoticDirect:
Helpful and friendly personals.
Catherine
ExoticDirect
2 years ago
Hi Mr Badheka,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Not had to make a claim, but always very competitive in price and followed up with a call when my email address changed and the renewal bounced back to ensure I was happy to renew.
Catherine
ExoticDirect
2 years ago
Hi,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
0
Sprístupniť
MG
Mrs C Goss
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Mrs C Goss o spoločnosti ExoticDirect:
Great service
Easy to use website. Easy to contact and always helpful.
Catherine
ExoticDirect
2 years ago
Hi Mrs Goss,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
0
Sprístupniť
MB
Mrs Janice Battrick
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Mrs Janice Battrick o spoločnosti ExoticDirect:
Excellent friendly service
Catherine
ExoticDirect
2 years ago
Hi Janice,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
0
Sprístupniť
MH
Mr Nicholas Hayball
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Mr Nicholas Hayball o spoločnosti ExoticDirect:
Long standing customer, always happy with the service
Excellent service
Catherine
ExoticDirect
2 years ago
Hi Nicholas,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
0
Sprístupniť
MH
Mr Johathan Harris
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Mr Johathan Harris o spoločnosti ExoticDirect:
Very easy service to use for renewal
Catherine
ExoticDirect
2 years ago
Hi Mr Harris,
Many thanks for the positive feedback on our renewal process, our aim is to make things as simple as possible.
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.