Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:
Always excellent service!
Martin
ExoticDirect
8 years ago
HI Alina, Many thanks for your review and we delighted to hear that you are happy with the service.
The Exotic Direct Team
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
The experience I've had has been perfect
I'm very pleased with my experience after my first year, I look forward to many more trouble free years
Martin
ExoticDirect
8 years ago
Many thanks for your review and we are delighted to hear that you are happy with your first year with us.
The Exotic Direct Team
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:
N/A
Great customer service. Would recommend to others.
Martin
ExoticDirect
8 years ago
Hi Sarah, many thanks for your review and we are delighted to hear that you are pleased with our service.
The Exotic Direct Team.
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:
Renewing your insurance with Exotic Direct is a seamless, transparent, stress free experience.
Martin
ExoticDirect
8 years ago
Dear Marion, many thanks for your review and we are delighted to hear that you found the renewal process so easy.
The Exotic Direct Team
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Excellent customer service and level of cover.
Martin
ExoticDirect
8 years ago
Many thanks for your review and we delighted to hear that you happy with our customer service and the level of cover.
The Exotic Direct Team
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:
Great
Really easy and details were sent in the post. Very happy with the renewal.
Martin
ExoticDirect
8 years ago
Dear Claire, many thanks for your review and we are delighted to hear that you are happy with the renewal process.
The Exotic Direct Review Team.
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
All good - good service, good value for money. Archie says AAARRKkkk.
Louise
ExoticDirect
8 years ago
Hi there
Thank you for taking the time to leave us your review.
It is great to hear that you were happy with our service and that the cover you purchased was good value for money.
And hello back to Archie!
Kind Regards
The Exotic Direct Team
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
The claim was dealt with efficiently and they took care to look at all aspects of Inca's illness.
Hayley
ExoticDirect
8 years ago
Hi there,
thank you so much for your positive review.
We are glad to hear your claim was dealt with efficiently.
Kind Regards
The Exotic Direct Claims Team.
1
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:
courteous manner is refreshing and appreciated.
Courtious and effcient manner in dealing with matter as mail had been returned to them. A correspondance address has now been provided. The renewal premium was due shortly and dealt with by phone at...
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Louise
ExoticDirect
8 years ago
Hi Allistair
Thank you for taking the time to leave your review and for rating us with 5 stars!
It is great to hear that you found our staff and service courteous and efficient and the renewal process straightforward.
Kind Regards
The Exotic Direct Team
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Only ferret insurers abailable
Happy with the insurance the only thing I disagree with is that the remaining premiums are deducted from the claim balance. Working in finance myself when an account is ended the balance is...
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Hayley
ExoticDirect
8 years ago
Hi there,
Thank you for taking the time to leave your review.
It is nice to hear that you are happy with the insurance.
We are always looking to improve our service and processing of claims and your feedback will be taken into account.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.