Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 17,581

Dôveryhodný zákazník

3 years ago

Will use this service for all of my bookings thank you very much

The service I received from Tracy was excellent as am not very good at booking in for my flight she helped me and talked me through everything

Dôveryhodný zákazník

3 years ago

First flight for over two years! Out of practice!

Everyone I spoke to was helpful, knowledgeable and friendly

Ms Hughes

3 years ago

Čo povedal/-a Ms Hughes o spoločnosti Directline Flights:

I asked for special assistance but have not heard a word

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Hughes, Thanks for your feedback. I can see that you contacted easyJet directly to arrange your assistance. I am sorry that they have not yet responded, they are working through the request in strict date order. As your flight is not for a month I expect that they will be in touch with you nearer the time to confirm the arrangements. You are welcome to call easyJet on 0800 260 6686, the best time to call is at 0800 in the week, or at any time on a Sunday, as you are likely to get straight through to them more quickly. Best regards Sara Customer Service Team.

Mrs Collins

West Kent

3 years ago

Čo povedal/-a Mrs Collins o spoločnosti Directline Flights:

All made easy.

I am in my 70’s and not so quick as I used to be but each step of the booking was made easy. When I had finished and printed it all out I patted myself on the back, and all thanks to Directline...

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Dôveryhodný zákazník

3 years ago

All good..

Mr Mazzotta

3 years ago

Čo povedal/-a Mr Mazzotta o spoločnosti Directline Flights:

i phoned to cancel my flight she told me to go my local tui shop .

Sara Bradley

Directline Flights

3 years ago

Dear Mr Mazzotta Thanks for your feedback. Our phone and email records show that we have never received a call or email from you, perhaps you called TUi directly and were asked to visit one of their shops by a TUI agent? We would never instruct a customer to do this as this is something we can, and do help with. If you still require assistance please let me know. Best regards Sara Customer Service Team.

Mr Garner

3 years ago

Čo povedal/-a Mr Garner o spoločnosti Directline Flights:

Knowledgeable,helpful,easy to deal with.

As always , my questions were answered in a detailed and friendly way, thank you Gemma

Dôveryhodný zákazník

3 years ago

Would use again and if asked would recommend

The service was so good that I didn't realise I was using Directline Flights service.

Mr Arnold

3 years ago

Čo povedal/-a Mr Arnold o spoločnosti Directline Flights:

Nice and easy with no stress.

Dôveryhodný zákazník

3 years ago

Easy peasy. Thank you

Easy and quick. No problem encountered. Will use again.

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