Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 17,581

Mr Stanley

3 years ago

Čo povedal/-a Mr Stanley o spoločnosti Directline Flights:

Great thank you.

Miss Hargreaves

3 years ago

Čo povedal/-a Miss Hargreaves o spoločnosti Directline Flights:

I spoke directly to Tracey and she helped me instantly to solve my problem.

Brilliant Personal Service. I was was very worried when I rand and Tracey gave me total peace of mind. Many Thanks.

Ms Watt

Edinburgh

3 years ago

Čo povedal/-a Ms Watt o spoločnosti Directline Flights:

Great service; helpful staff.

All my queries were easily and efficiently dealt with

Mrs Holmes

3 years ago

Čo povedal/-a Mrs Holmes o spoločnosti Directline Flights:

Prompt replies to phone calls, friendly, efficient staff and exceptional service.

Mrs Copley

3 years ago

Čo povedal/-a Mrs Copley o spoločnosti Directline Flights:

Seems you have one chance to book flight ;price can change)If you have to s

Found it difficult to complete the requirements for luggage “had to come out of program and start again” (I only wanted one extra big bag) but did get there

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Copley, Many thanks for your feedback. I'm glad to hear that you were able to add the baggage you needed to your booking. Our call centre can make bookings over the phone at the same price as online. If you need anything further please call one of us on 020 8239 33333 and we will be more than happy to help. Best regards. Sara. Directline Customer Service Team

Dôveryhodný zákazník

3 years ago

Unsuccessful online -customer services was first rate re boarding pass

Yes definitely - booking the flights was straight forward but as an elderly person I needed customer services to assist getting the boarding pass. Thank you

Mrs Whicher

3 years ago

Čo povedal/-a Mrs Whicher o spoločnosti Directline Flights:

Made things easy and simple

Very helpful, spoke to Sarah. Made booking flights easy as it used to be before technology took over. A delight to use an agent and confident that there is someone to go back to with any queries on...

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Dôveryhodný zákazník

3 years ago

Quite good but took me ages to do as not very technically minded not good with all this modern technology I just hope I have booked ok

Sara Bradley

Directline Flights

3 years ago

Dear Mr S. Thank you for your feedback. You're very welcome to call one of the team who can go through your booking and cheque everything for you. Our number is 0208 239 3333. If you would prefer to make bookings by phone in the future, is the same price as booking on our website. Best regards. Sara. Directline Customer Service Team

Dôveryhodný zákazník

3 years ago

Very helpful via easy to understand emails when I sent questions!

They were patient and very helpful when I sent questions re things I did not understand.

Dôveryhodný zákazník

3 years ago

Easy

Everything was so easy, I’m definitely use this again

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