Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 17,581

Dôveryhodný zákazník

11 years ago

The booking experience was straight forward and efficient.

Dôveryhodný zákazník

11 years ago

It was a two part experience.The actual on line booking was not good because the…

It was a two part experience.The actual on line booking was not good because the web site went down on two occasions when I had put mydebit card number.It was frustrating because I wasnot. and able...

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Directline Flights

11 years ago

I appreciate you taking the time to leave your feedback. It looks like the airline rejected your booking because their system wouldn't accept the full stop/period entered in your first name. I'm glad that we were able to put things right for you when my colleague Matthew spoke to you the following day. I hope we can help again in the future. Tony, Customer Services

Dôveryhodný zákazník

11 years ago

easy to follow instructions

Dôveryhodný zákazník

11 years ago

it was easy to do the booking..... but I must say the Prices for hold…

it was easy to do the booking..... but I must say the Prices for hold luggage is a little over the top

Dôveryhodný zákazník

11 years ago

No problems. Would use direct line again.

Dôveryhodný zákazník

11 years ago

only down side was paying extra 140 0pound at stansted airport because i didnt print…

only down side was paying extra 140 0pound at stansted airport because i didnt print ticket prior getting to airport.

Dôveryhodný zákazník

11 years ago

Our experience with Easyjet and Flybe was just great. The flights were on time, our…

Our experience with Easyjet and Flybe was just great. The flights were on time, our reservations were there so no complaints. Will use directlineflights again.

Dôveryhodný zákazník

11 years ago

Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc.…

Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc. were very poor.I live in cyprus and had to phone Direct Line to find out if my flight was booked as...

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Directline Flights

11 years ago

Thanks very much for your feedback. I agree, Monarch's systems are very antiquated and difficult to navigate. We're more than happy to call you to help, wherever you are, so please feel free in the future to drop us an email requesting a call. Tony, Customer Services

Dôveryhodný zákazník

11 years ago

Very efficient

Dôveryhodný zákazník

11 years ago

Excellent

Dôveryhodný zákazník

11 years ago

It was fine!

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