Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 17,581

Dôveryhodný zákazník

11 years ago

very unhappy with lack of choice and did not like the fact that to get…

very unhappy with lack of choice and did not like the fact that to get the flights I wanted was going to cost £25 for each way just to book. WILL NOT BE TRYING THAT AGAIN1

Directline Flights

11 years ago

I'm glad we were able to speak just now and hope it went some way towards sorting out the problem. As you can see our service rating is 92% positive, but we're always looking for ways to improve, so thanks for the feedback. Antony Bradley, Managing Director

Dôveryhodný zákazník

11 years ago

No problems encounter.

Dôveryhodný zákazník

11 years ago

Very impressed with the service will happily reccommend to family and friends

Directline Flights

11 years ago

It's great to hear how happy you were with the service. I hope your flights to Kos went well and that you had a good break. Sara, Customer Services

Dôveryhodný zákazník

11 years ago

Extremely good service and very personable staff.

Dôveryhodný zákazník

11 years ago

Very good service. I will certainly use it again.

Dôveryhodný zákazník

11 years ago

your staff were helpful and pleasant and would not hesitate to use your services again.,

Directline Flights

11 years ago

That's very kind of you to say so. There's still a while to go until your flights depart, so please don't hesitate to let us know if we can help in any way. Sara, Customer Services

Dôveryhodný zákazník

11 years ago

Helpful service

Directline Flights

11 years ago

Your positive feedback is much appreciated. I hope your flights go smoothly. If there's anything else we can help with, please just let us know. Tony, Customer Services

Dôveryhodný zákazník

11 years ago

Very helpful and pleasant to deal with.

Dôveryhodný zákazník

11 years ago

had good service from direct flights no problems

Dôveryhodný zákazník

11 years ago

Difficult at first but your prompt reply to my query , it worked out fine. Thank…

Difficult at first but your prompt reply to my query , it worked out fine. Thank you, Patrick

Directline Flights

11 years ago

Thanks for your positive feedback. I shall make sure Sara knows that her assistance was appreciated. We look forward to helping again in the future. Tony, Customer Services

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