Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Cosyfeet Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/cosyfeet-us | Feefo

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Customer service was excellent and return process was super easy

Recenzie produktov

Dátum zakúpenia: 30/07/2019

0

JM

Jme

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Jme o spoločnosti Cosyfeet:

It was about average except package shipping was vague.

The package shipped from a strange location and I wasn't entirely sure what it was until I opened it.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry to hear this. We are a UK based company so the parcel was shipped from England to America. The outer packaging should have had Footshop Ltd on it which is part of Cosyfeet. We are sorry for any confusion this may have caused. Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

Recenzie produktov

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry you have found this style to be unsuitable. We can advise we offer a free returns service so if they are unsuitable they can be returned for a full refund. Although all of our footwear is the 6E width fitting some styles will accommodate more swelling than others and the fit can vary. If you would like to discuss some alternative styles that may be more suitable for you please contact our Customer Services Team and we will be happy to advise. Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

Dátum zakúpenia: 01/08/2019

0

MY

Mattie York

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mattie York o spoločnosti Cosyfeet:

My feet was swollen, the width of your shoe was great. the only problem I had was the length of the shoes. If the shoes had been a little longer they would have been prefect.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry you experienced a problem with the length. You are able to return them to us free of charge for a refund. Unfortunately we do not do a larger size in this style. We have a limited section of styles that go to a size US 12. It would make them 1/2 an in longer in length. Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.

Recenzie produktov

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry you experienced a problem with the length. You are able to return them to us free of charge for a refund. Unfortunately we do not do a larger size in this style. We have a limited section of styles that go to a size US 12. It would make them 1/2 an in longer in length. Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.

Dátum zakúpenia: 24/07/2019

0

CC

Carol Crow

Overená spoločnosťou Feefo

Broomfield, CO USA

6 years ago

Čo povedal/-a Carol Crow o spoločnosti Cosyfeet:

Had to send back the first pair of shoes and reorder. They made it easy to do this and now we have the new shoes and they fit fine.

Recenzie produktov

Dátum zakúpenia: 25/07/2019

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Excellent, friendly & professional service. One needed improvement: I have requested that a catalog be sent to me, but have not received one. I was told that a catalog should have been included in...

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