Recenzie na Cosyfeet

Thank you for your feedback. We are sorry to learn that you have not received your order. It appears that the order may have gone astray during transit. Please can you confirm if you would like us to arrange for a replacement to be sent or would you prefer a refund? Once we here from you we will action your request. Please accept our apologies for any disappointment and inconvenience this may have caused.

Thank you for your feedback. We offer a no quibble guarantee therefore we do not give rules for trying on our footwear. We can not see on any of our literature that this is stated anywhere. Please can you confirm where you have seen this information. With regards to your refund, this will be processed later today and will be in your account within 4 working days. If we can be of any further assistance please do not hesitate to contact us.

Thank you for your feedback. We have looked into this further with our Warehouse Team. Our boxes were updated pre-covid to include the message you are referring to on the flap of the box. We are sorry that you feel this is not a suitable request, however we think it is a reasonable request to ask customers to put something on their feet whilst trying on shoes. It is something that would happen in any high street store, they would give you disposable socks to put on whilst you were trying on the shoes. If we can be of any further assistance do not hesitate to contact us.