Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Certainly Wood

Zobrazujú sa všetky recenzie v počte 12,691

Tony Halls

Overená spoločnosťou Feefo

Knighton Knucklas

1 year ago

Čo povedal/-a Tony Halls o spoločnosti Certainly Wood:

As I am registered as blind I contact head office who take my order over the phone. I have been a customer since 2007.

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

We really appreciate your wonderful review and your continued custom, Tony! We're delighted to hear you were happy with your purchase of our Kiln dried logs and KindleFlamers natural firelighters. With regards to your comment about the cost per log in our small bags, this is because the small bags are hand packed and sealed whereas our bulk bags are tipped full. We understand that not everyone is able to accommodate a bulk bag though, so it is great to hear that you find the small bags much more convenient for you. Thank you for taking the time to leave your feedback and we look forward to assisting you again in the future. Best wishes, Hayleigh

Dátum zakúpenia: 14/04/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good

Recenzie produktov

Dátum zakúpenia: 13/02/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good value. Reliable delivery.

Recenzie produktov

Dátum zakúpenia: 04/04/2025

John McLennan

Overená spoločnosťou Feefo

Warwickshire

1 year ago

Čo povedal/-a John McLennan o spoločnosti Certainly Wood:

Best log company for reliability and consistency of quality and quantity

... and again, see previous comments I gave for the logs.

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review, John! Your review has absolutely made our day! We're delighted to hear you were happy with your purchase of our Kiln dried logs, Kindling and KindleFlamers natural firelighters! We love hearing how much our customers love our kiln dried wood and we really appreciate that you have been recommending us to friends and neighbours! I will pass your comments onto the team to let them know to keep up the amazing work, and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 05/04/2025

Patricia Mule

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Patricia Mule o spoločnosti Certainly Wood:

Great service - I would use this company again.

Great service

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you for your review of our Flaming Firewood. We sent out free bags of Flaming Firewood bags and a 3 pack of KindleFlamers natural firelighters as part of a promotion so that our customers can give them a try. Our Flaming Firewood is made up of the off cuts of our standard kiln dried logs so they come in a mix of shapes and sizes unlike our standard logs which are more uniform. Whilst you can use the Flaming Firewood in log burners to supplement your standard logs, it works most effectively in fire pits, chimeneas, outdoor cooking and camp fires. We hope that you will try it again one day in one of these to see the real value in it. Best wishes, Hayleigh

Dátum zakúpenia: 21/03/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Love logs

Perfect.

Recenzie produktov

Dátum zakúpenia: 07/01/2025

Elaine Kennedy Thompson

Overená spoločnosťou Feefo

Barlby

1 year ago

Čo povedal/-a Elaine Kennedy Thompson o spoločnosti Certainly Wood:

Good delivery time

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review, Elaine! We are thrilled to hear that you were happy with your Starter Kit and that it arrived quickly. We love hearing how much you love our KindleFlamers natural firelighters that are included in our Starter Kits! Our KindleFlamers are available to purchase separately in packs of 3, 18 and 50. I've passed your comments onto the team to let them know to keep up the amazing work, and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 28/03/2025

David W

Overená spoločnosťou Feefo

Wigan

1 year ago

Čo povedal/-a David W o spoločnosti Certainly Wood:

Good product, price and service

Prompt

Recenzie produktov

Dátum zakúpenia: 28/03/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Free starting kit

Fast & Prompt

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review! We are thrilled to hear you're happy with your Starter Kit and that it arrived quickly. We appreciate you taking the time to leave your feedback and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 24/03/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Great service, the order was received on time and when I phoned the office the staff were really friendly and helpful.

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your wonderful feedback! It makes our day hearing about how much our customers love our kiln dried logs, flaming firewood and KindleFlamers natural firelighters alongside the great service they’ve received from our team. We're delighted to hear you were happy with your purchase and that it arrived on time on the day you chose. We have passed on your review to our team to let them know to keep up the amazing work and we look forward to assisting you in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 17/03/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

Kiln Dried Logs - Pallets of Small BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteOnly 4 stars because the price of each log is enormous, outweighed by the convenience of a small manageable sack for an 87 year old man.

KindleFlamers Natural FirelightersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteTwo logs and one of these lighters and the Woodburning stove is lit immediately

Firekit - Kiln Dried Logs in BoxesĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAll good very convenient to use and as a quick delivery top up of wood .

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery efficient service; good communication from driver.

KindleFlamers Natural FirelightersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSee previous comments I gave for the logs.

Kiln Dried KindlingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAgain, see previous comments I gave for the logs.

Chunky Kiln Dried LogsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent service from the office to the delivery.

KindleFlamers Natural FirelightersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThese fire lighters are great for lighting the fire. I would certainly purchase these again.

Flaming Firewood Single BagĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLots of very small thin logs in the bag. Ok for a barbecue but I wouldn’t purchase for my log burner.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat to put something back. Good idea for the customers

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI have bought these logs from Certainly Wood since 2010, when I built this house. Wouldn’t want to buy from anywhere else.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLogs all stowed away now. About to order more mainly as stock for next winter. My log burner is the joy of my life!!! I am almost sad that we haven’t had any snow this year as a log fire is so...Prečítať viac

Starter Kit - Try before you buy bulkĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNice free sample! Came well packaged, delivery was only a few days ,good size fire lighters!

WeathershieldĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood product, seems well made at a reasonable price. Good delivery as well.

Starter Kit - Try before you buy bulkĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat introduction

Flaming Firewood Single BagĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe bags are great and the wood is perfect for starting the fire. Would definitely recommend.

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat logs, arrived on time and ready to burn.

KindleFlamers Natural FirelightersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat firelighter, odour free and get the fire going so quickly. Love that the packaging is plastic free.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt is great that a tree is planted - good for the environment and more firewood in the future.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?