Excellent service and the driver was very considerate about where to drop the bag off, he managed to swing it into the open barn keeping it out of the rain. Thank you
Recenzie produktov
Hayleigh
Certainly Wood
1 year ago
Thank you so much for your feedback, Emma!
It makes our day hearing about how much our customers love our kiln dried logs and the great service they’ve received from our team.
We have passed on your review to our team to let them know to keep up the great work and we look forward to assisting you in future.
Best wishes,
Hayleigh
Dátum zakúpenia: 24/04/2025
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Easy on line ordering and quick delivery
Hayleigh
Certainly Wood
1 year ago
Thank you very much for your wonderful 5 star review!
We're thrilled to hear you're pleased with the quality of our wood!
We aim for nothing but the best, and it's great to know we're meeting expectations.
You might enjoy our Fire Club membership too—it’s a fantastic way to keep stocked up and get exclusive perks as well!
Please find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership
We look forward to assisting you again in future.
Best wishes,
Hayleigh
Certainly Wood are great (and contactable by phone). I have had issues with Royal Mail and DPD...
Recenzie produktov
Hayleigh
Certainly Wood
1 year ago
We are thrilled to hear that you are happy with your purchase of our KindleFlamers natural firelighters and Kiln dried Kindling, Colin!
Your review is a great way to let us know we’re on track for making our customers smile!
We appreciate you taking the time to give your feedback and look forward to assisting you again in the future.
Best wishes,
Hayleigh
Dátum zakúpenia: 27/04/2025
0
Sprístupniť
CM
Clive Moore Moore
Overená spoločnosťou Feefo
East Calder, Scotland
1 year ago
Čo povedal/-a Clive Moore Moore o spoločnosti Certainly Wood:
Certainly Wood is a joy to deal with, the people are very freindly and helpfull. Always ready with a answer and happy to guide you to the best product for what you need. Sins I started using...
Prečítať viac
Hayleigh
Certainly Wood
1 year ago
Your wonderful feedback has absolutely made our day!
We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded.
It's great to hear how happy you are with not only our Flaming Firewood and KindleFlamers natural firelighters, but also the customer service provided by our team!
We really appreciate you taking the time to rate our products and services with a 5 star review and we look forward to assisting you again in future!
Best wishes,
Hayleigh
Recenzie produktov
Dátum zakúpenia: 17/04/2025
0
Sprístupniť
EL
E Lewis
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a E Lewis o spoločnosti Certainly Wood:
Telephone ordering is easy and the staff very helpfull.
The deliveries are seemless with efficient and friendly helpful drivers.
We have been customers for over 10 years have tried others but not in...
Prečítať viac
Hayleigh
Certainly Wood
1 year ago
Thank you so much for your kind words!
We are thrilled that you love our products so much that you have been a returning customer for over 10 years!
I will share this feedback with the team to let them know to keep up the amazing work and we look forward to assisting you again in future.
Best wishes,
Hayleigh
Thank you for the wonderful feedback!
It makes our day hearing about how much our customers love our KindleFlamers natural firelighters and kiln dried logs!
We have passed on your review to our team and look forward to assisting you in future.
Best wishes,
Hayleigh
Dátum zakúpenia: 06/04/2025
0
Sprístupniť
WS
William Seese
Overená spoločnosťou Feefo
market overton
1 year ago
Čo povedal/-a William Seese o spoločnosti Certainly Wood:
The delivery driver was excellent. He went out of his way to make our work easier.We
Hayleigh
Certainly Wood
1 year ago
Thank you for your 5 star review, William!
We're delighted to hear you were happy with your purchase and that your delivery driver was so helpful!
We will be sure to pass your feedback on to Palletline and we look forward to assisting you again in future.
Best wishes,
Hayleigh
We are so grateful for your 5-star review and your kind words, Mark!
It's great to hear that you are pleased with your purchase of our kiln dried logs and the excellent service you received from our team.
Thank you for taking the time to leave your feedback and we look forward to assisting you in future!
Best wishes,
Hayleigh
Dátum zakúpenia: 17/04/2025
0
Sprístupniť
JS
Jude Squires
Overená spoločnosťou Feefo
Near Wadebridge, Cornwall
1 year ago
Čo povedal/-a Jude Squires o spoločnosti Certainly Wood:
Customer Service excellent whenever I need them. Nothing more to be said.
Recenzie produktov
Hayleigh
Certainly Wood
1 year ago
Your 5 star review has absolutely made our day, Jude!
We love hearing how pleased you are with our kiln dried wood and we really appreciate the wonderful feedback regarding our Fire Club membership scheme!
We aim for nothing but the best from our team and our products, and it's great to know we're meeting expectations.
We look forward to assisting you in the future!
Best wishes,
Hayleigh
Dátum zakúpenia: 15/04/2025
0
Sprístupniť
RS
RICHARD STEAD
Overená spoločnosťou Feefo
Bishop's Stortford
1 year ago
Čo povedal/-a RICHARD STEAD o spoločnosti Certainly Wood:
Delivered in clean cardboard boxes that were easy to man handle. The wood was easy to ignite and burned virtually smokefree in my Solo Stove.
Hayleigh
Certainly Wood
1 year ago
We are thrilled you love our kiln dried Dinkies logs, Richard!
We love hearing such wonderful feedback from our customers regarding how easy it is to cleanly burn our logs!
Quality and consistency are our priorities, and it’s always rewarding to know our customers see it too!
I've passed your comments onto the team to let them know to keep up the amazing work, and we look forward to assisting you again in future.
Best wishes,
Hayleigh
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.