Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Certainly Wood

Zobrazujú sa všetky recenzie v počte 12,672

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good website and quick response to any queries.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! We're delighted to hear you were happy with your purchase of our KindleFlamers natural firelighters and we are thrilled our team were able to help with all your queries. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 31/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Best kiln dried products

Good.

Hayleigh

Certainly Wood

1 year ago

We love hearing how pleased our customers are with our kiln dried wood! Quality and consistency are our priorities, and it’s always rewarding to know our customers see it too! We appreciate you taking the time to give your lovely feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 22/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

First Class Service

Easy to use website and easy to select a delivery slot. I’ve used Certainly Wood for many years now and I can vouch for the quality of their kiln-dried logs. They are a very reliable company to deal...

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Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Dátum zakúpenia: 30/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very Good product, price & servive

Excellent service as usual, just a slight hiccup as the delivery vehicle broke down, but easily rescheduled for the next day

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the wonderful 5 star review! We're thrilled to hear you're pleased with the quality of our wood. We aim for nothing but the best, and it's great to know we're meeting expectations. For even better savings, why not become on of our Fire Club members. Becoming a member costs £34.99 for a 12 month period and allows you to receive a minimum of 10% off your orders, upgraded delivery services, free KindleFlamers on sign up/renewal plus a £15 birthday reward for you to use on your orders. You can find more information here: https://www.certainlywood.co.uk/pages/membership Best wishes, Hayleigh

Dátum zakúpenia: 29/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Log crate delivery was spot on

The service was very good and Charlotte in the office was very friendly and helpful. I cannot speak more highly about the ABE Palletine driver who with care and accuracy delivered the log crate into...

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Hayleigh

Certainly Wood

1 year ago

Your wonderful review has really made our day! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated, so I will be sure to pass your kind words onto Charlotte for you! I will also pass on your lovely comments about your delivery driver on to Palletline. It's wonderful to hear that you had such a wonderful delivery experience. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 29/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Great service but delivery company needs powered fork lifts

Customer service was superb but the delivery was not great as the company they use do Not supply a powered fork lift truck to enable the driver to deliver up my driveway

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star rating! We are delighted that you are happy with your Fire Club membership, your kiln dried logs and the customer service provided by our team. We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. In regards to your delivery, we are sorry that the couriers were unable to deliver up the driveway due to the absence of a powered fork lift. I will pass your feedback on to the couriers to see if this is something they may be able to provide in future. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 30/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent choice

The product arrived on time as stated in the tracking only wish I could have picked a day when it wasn't raining to move it all, good selection of wood with varying sizes don't like to say it but...

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Hayleigh

Certainly Wood

1 year ago

Thank you so much for your wonderful feedback! We are thrilled you love our kiln dried logs and our Fire Club membership! Please feel free to keep us updated on how the membership works out for you throughout the year. I will share your comments with the team and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 30/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Annual logs delivery for the winter chill !

Always reliable and efficient with high quality products !

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

We are thrilled that you love our Ash and Oak crate! It's always rewarding to know that our customers are happy with the quality of our logs and the service they have received from our team. We aim for nothing but the best, and it's great to know we're meeting expectations. I've passed your wonderful comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 28/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent Company and Product

Excellent service, always reliable and our delivery man is so helpful, goes the extra mile.

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your kind words and 5-star review! It's wonderful to hear that you are happy with your purchase of our Kiln dried oak crate and that you have always found delivery to be helpful and reliable. Thank you for choosing us and for letting us know how we did. We look forward to assisting you in future! Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 21/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent savings

Excellent savings and good service

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review on our Fire Club Membership and the service provided by our team. We are thrilled you love our Fire Club and the great savings you get! Please feel free to keep us updated on how the membership works out for you throughout the year. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 29/07/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat way to start a fire.

KindlingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat kindling works every time to get fires started quickly.

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat for getting a fire started. Works every time.

70 Bag Pallet Of Kiln Dried LogsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteRestocked for winter with a 70 bag pallet, also received free of charge megabox of kindling & 200 flamers. Excellent quality and value for money.

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe membership gave me a discount however the delivery was not great as the company does not use a powered fork lift truck and they could not deliver up my driveway

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktedelivered in good time and well packed, good selection of wood this as filled my log store and more.. good variety of sizes which helped fill hollows in the case but good for helping get the fire...Prečítať viac

Kiln Dried Ash & Oak Crate LargeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat product ! great service and delivery ! Much better in a crate than in a large bag ! Highly recommended !!

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThis flaming product lights the fire without fail every time, no restarts !! No more smelly firefighters.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWhat a great sustainable scheme.

Kiln Dried Oak CrateĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery pleased with this purchase - will certainly buy again!

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThis is a very reliable fire lighter, never disappointed.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI love trees, we need more of them. They help wildlife and provide oxygen for the planet.

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent savings

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?