Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Certainly Wood

12,667 z/zo 12,666 recenzií

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Porsche

The service from the team was excellent

Abigail

Certainly Wood

12 months ago

Thank you for taking the time to leave such excellent feedback! We'll definitely share this with the team members who assisted you on this occasion & we're glad to see that you're enjoying your membership! Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 07/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Great product, backed up by a solid, informed service

I only bought four small bags of logs, so they were delivered by courier (I.E. DPD or Parcelforce). The site explains that deliveries of multiple packages might be delivered in split loads. I was...

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Recenzie produktov

Dátum zakúpenia: 06/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

We certainly like Certainly Wood!

Top service!

Recenzie produktov

Dátum zakúpenia: 27/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Prompt service and everything securely packaged.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 03/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Brilliant company Used them for years

Hayleigh

Certainly Wood

1 year ago

Your wonderful 5 star review has made our day! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. I will share your feedback with the rest of the team to let them know to keep up the amazing work. Thank you for being a loyal customer over the years and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 29/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Flamers

Lovely people at certainly wood

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you very much for your feedback and your time on the phone discussing your delivery experience. We are very pleased to hear that you are happy with your Flamers natural firelighters and that your experience with our team at Certainly Wood has been very positive. We really appreciate you taking the time to let us know how your delivery went and we take comments like yours seriously when considering future improvements. Your feedback has been passed along to the team and we are investigating with Yodel. We hope that this has not put you off ordering from us again in future. Best wishes, Hayleigh

Dátum zakúpenia: 01/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Winter stock up order

Great online system and the staff are really helpful when I call

Recenzie produktov

Dátum zakúpenia: 30/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Highly recommended

My delivery was late in the day and I spoke to customer service. The lady was very helpful, checked with the courier and called back very quickly. My delivery arrived an hour later and I had been...

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Hayleigh

Certainly Wood

1 year ago

We appreciate your kind words and 5 star review! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. I will share your feedback with the rest of the team to let them know to keep up the amazing work and we look forward to assisting you in the future! Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 30/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Delivery on time

Very quick delivery on the day I selected although it was very hard work for the delivery driver to get the crate off the wagon onto the pavement, I felt sorry for him, but he was super friendly. Ps...

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Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! We are delighted to hear that your were happy with your purchase and that delivery happened quickly despite the pavement being on a slight hill. I will be sure to pass your kind words on to the couriers and the rest of the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 30/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent as usual

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5-star review! We will share your kind words with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 22/07/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery helpful during the order process

Flamers 24Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAn excellent way to start a good fire in my log burner. Easy to light, and they ignite the kindling very efficiently. Very cost-effective, sustainable, and cleaner than standard firelighters.

Flamers 50Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood little product.

Flamers 24Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThey light so easily and have no smell

Kiln Dried Kindling Mega BoxĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent product that helps secure a great fire

Kiln Dried Kindling Mega BoxĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEnormous box of wood…and I ordered four …enough for the year or more

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteMassive box…will last the year

Kiln Dried Ash & Oak Crate LargeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAnother excellent delivery of wood

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat product, terrible delivery by Yodel. The box was opened. Dropped over gates onto drive.

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat system to order and worthwhile belonging to the scheme as we make at least two orders a year.

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteArrived promptly excellent service as usual

Kiln Dried Kindling Mega BoxĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAs expected

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?