Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Certainly Wood

Zobrazujú sa všetky recenzie v počte 12,666

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 months ago

Easy to use, quick and seamless.

Great website, easy to navigate and use and everything is very well explained. Costs are plainly set out too. Cannot go wrong and will use again for ordering next time.

Abigail

Certainly Wood

12 months ago

Thank you so much for taking the time to review your recent order with us! We're delighted to hear that you found the website easy to use and ordering seamless. It's great to know that you find the Firekits, Flamers, and kindling have all worked perfectly for you. We really appreciate your recommendation and look forward to keeping you stocked up for many cosy fires ahead. Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 05/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 months ago

Wouldn't go anywhere else for wood burner supplies.

Excellent range of products, easy to select what I need and always delivered on time.

Abigail

Certainly Wood

12 months ago

Thank you so much for taking the time to leave such fantastic feedback for us and for your continued support - it means a lot that you wouldn't go anywhere else for your woodburning supplies! We're delighted to hear you are enjoying the range of products we stock, especially our KindleFlamers and new mega kindling boxes - the top-down method really is the most efficient way to start your fire. We're really happy to see that you're pleased with our tree planting initiative, just one of the perks that you benefit from with our Fire Club membership - but don't forget to share your birthday with us, so we can send you your £15 voucher! Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 11/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 months ago

Good

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for taking the time to leave 5 star feedback for us! We're very happy to read that your delivery arrived on time and you're pleased with the service you received. We really hope you enjoy our new birch and oak crates & we'd love any further feedback once you start burning them! Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 24/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Reliable every time!

Office is extremely helpful

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for taking the time to leave us such great feedback. We're happy to read that your extremely happy with the ongoing service and products that you receive from us, and I'll share this with the team members that assisted you with this order. We're also delighted to hear that you're enjoying our new birch crates - they really do light quickly and give a lovely bright hot burn! We truly appreciate your continued loyalty & look forward to serving you again in the future. Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 03/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent wood

Prompt delivery with regular updates of delivery time

Recenzie produktov

Abigail

Certainly Wood

12 months ago

Thank you for the fantastic feedback! We're so pleased to hear that the delivery arrived promptly for you and you received such great service from our couriers too. We're happy to hear that you're enjoying the logs and experiencing the benefits! On your next order with us, you may want to consider signing up to our Fire Club - you'll save 10% all year round and enjoy a whole range of member-only benefits. https://www.certainlywood.co.uk/pages/membership Kind regards Abbie Duce

Dátum zakúpenia: 10/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Not just for firepits

Easy to order. Chose the free day-long delivery window. I didn't get a text about its progress (I think that's on the pallet delivery company though).

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for taking the time to leave us fantastic feedback. We're so glad to hear that you're enjoying the Flaming Firewood and making good use of it all year round. It's great that you've found the variation of sizes easy and manageable in your woodburner. If you're looking for another cost effective firewood option, you might like our great value range too. I'm sorry that you did not receive the ETA message. We'll pass that on to our couriers to help improve delivery communications. Once again, thank you for taking the time to leave a review. Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 27/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Great, efficient & on time

Abigail

Certainly Wood

12 months ago

Thank you for the 5-star feedback! We’re delighted your delivery was great, efficient and on time. It’s brilliant to hear you’re enjoying the perks of Fire Club membership. Don’t forget to add your birthday to your account so we can send your £15 birthday voucher. You can do that by logging into your account and entering the information here: https://www.certainlywood.co.uk/pages/membership. Once again, thank you for taking the time to leave a review. Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 30/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Perfect Services as always.

Always perfect.

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for the kind feedback & continued support, it's wonderful to hear that you're pleased with our service every time. We're delighted to hear that our team managed to sort things out quickly for you over the phone and got your delivery to you so promptly! Enjoy the warmth! Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 07/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Helpful phone calls

Abigail

Certainly Wood

12 months ago

Good morning, Thank you for taking the time to review your recent experience with us. We're glad to know that our customer service team were helpful, and we'll feed this back to the members who assisted you on this occasion. We are very pleased you're happy with your logs too. We really appreciate you taking the time to share your thoughts on our new delivery service, as it is helpful to hear where improvements can be made. If you prefer, please contact our team directly on your next order, as we'd be happy to talk through your specific requirements and see if there is anything else we can do to help make the delivery easier. Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 12/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good

Abigail

Certainly Wood

12 months ago

Thank you for taking the time to leave us with great 5-star feedback! We're so pleased to hear that your delivery arrived right on schedule and that the service you received from our couriers was excellent. It’s great to know your logs are burning beautifully and that the KindleFlamers are making firelighting easy. We really appreciate you taking the time to share your experience. Kind regards Abbie Duce

Recenzie produktov

Dátum zakúpenia: 27/09/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

Firekit 1 boxĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteRecommended to me and fabulous- box is very useful to keep the wood kindling dry. Easy to order online and the price is excellent value for money and delivery was first class.

Flamers 24Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFirst time i have used these, recommended by the installer and they are much easier to use than the traditional fire lighters. Excellent value for money.

KindlingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFabulous and cut to the right size to fit in my multistove. Box is useful too.

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteperfect for lighting the wood burner every time with burn down method.

Kiln Dried Kindling Mega BoxĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteKindling works well with kindler flamer to get the wood burner to a good start.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNice that we are replacing trees whilst benefitting from the wood used for the wood burner.

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Kiln Dried Birch & Oak CrateĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteDelivered on time haven’t used as yet.

Kiln Dried Birch Crates LargeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLights and burns quickly

Great Value Kiln Dried Logs - Pallets of Small BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePrompt delivery and courier was extremely helpful in getting pallet into where we store our wood. Woods burns extremely cleanly. Will definitely use agsin

Flaming FirewoodĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLog-burner length, kiln dried and easy to light. Some of the wood is normal log thickness, some is thinner, which is better when starting the fire. And cheaper than the standard logs.

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteCan't really try this as it's done automatically, but a great service.

Small Bulk Bag 25cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAm very pleased with my logs The delivery was much more complicated and less satisfactory than your previous system

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThey work well

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?