Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Certainly Wood Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/certainly-wood | Feefo

Zobrazujú sa všetky recenzie v počte 11,884

Dôveryhodný zákazník

23 days ago

Dátum zakúpenia: 31/05/2025

Arrived

Arrived on the day requested

Recenzie produktov

Stuart Page

24 days ago

Dátum zakúpenia: 31/05/2025

Čo povedal/-a Stuart Page o spoločnosti Certainly Wood:

Easy ordering. Well packaged. Good communication.

Hayleigh

Certainly Wood

23 days ago

Thank you for the wonderful feedback, Stuart! We are delighted you love our kiln dried logs and that you have had such a positive experience with us. Some of our customers enjoy becoming Fire Club members for added benefits like special offers and priority deliveries — it could be a great fit for you too! You can find more information here: https://www.certainlywood.co.uk/pages/membership Best wishes, Hayleigh

Recenzie produktov

Dôveryhodný zákazník

26 days ago

Dátum zakúpenia: 25/05/2025

As always very good

Recenzie produktov

Dôveryhodný zákazník

26 days ago

Dátum zakúpenia: 18/05/2025

Always very easy to place an order and secure a delivery date. We have never experienced any problems with our deliveries. Always on time and the drivers have always been helpful with the delivery.

Recenzie produktov

Hayleigh

Certainly Wood

23 days ago

Thank you so much for you wonderful, 5 star review! We are delighted to hear that you love our kiln dried logs in small bags and that they are the right fit for you and your storage space. It's great to hear that you love our KindleFlamers and the bucket. I will be sure to share your comments regarding the bucket with the team for future reference. We look forward to assisting you again in future. Best wishes, Hayleigh

Dôveryhodný zákazník

26 days ago

Dátum zakúpenia: 28/05/2025

Delivery fine well bagged perfect as ever

Well done after a bit of a problem with an inexperienced driver the new very experienced driver was a star. We will not be starting fires yet but the chunky logs look great .

Hayleigh

Certainly Wood

23 days ago

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase of our kiln dried logs! It's great to hear that deliver eventually went fine and hope that it will be a much smoother experience next time. Thank you for taking the time to leave your feedback and we look forward to assisting you in future! Best wishes, Hayleigh

Dôveryhodný zákazník

27 days ago

Dátum zakúpenia: 27/05/2025

I will be back

All ways the same service “very reliable service and excellent product”

Hayleigh

Certainly Wood

27 days ago

Thank you for your kind words and 5 star review! It makes our day hearing about how much our customers love our kiln dried logs and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Dôveryhodný zákazník

27 days ago

Dátum zakúpenia: 27/05/2025

excellent service and wood

The order went smoothly and the delivery was good.

Hayleigh

Certainly Wood

27 days ago

Thank you for your wonderful 5 star review! We are thrilled that you are happy with you purchase of our chunky kiln dried logs and the excellent service provided by our team. Please feel free to keep us updated on how the membership works out for you throughout the year. I've passed your comments onto the team to let them know to keep up the amazing work, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Ian Stewart

Northwich

28 days ago

Dátum zakúpenia: 21/05/2025

Čo povedal/-a Ian Stewart o spoločnosti Certainly Wood:

Great Customer Service

Delivery Company lost my Kindling ( or most of it) and Certainly Wood replaced it immediately. Customer service is second to none

Hayleigh

Certainly Wood

28 days ago

Thank you so much for your wonderful feedback and 5 star review, Ian! We love hearing how happy our customers are with our kiln dried wood and our customer service! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. I will be sure to pass your feedback onto the team to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dôveryhodný zákazník

29 days ago

Dátum zakúpenia: 25/05/2025

Good service

Easy to order. Delivered when you need it. Good service.

Hayleigh

Certainly Wood

29 days ago

Thank you for the 5 star review! We're delighted to hear you were happy with your purchase of our Flamers natural firelighters and the service provided from ordering to delivery. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dôveryhodný zákazník

1 month ago

Dátum zakúpenia: 18/05/2025

Certainly the best……

Excellent company to deal with. Great communication, great products.

Hayleigh

Certainly Wood

29 days ago

Your wonderful feedback has made our day! We love hearing about how much our customers love our kiln dried logs, KindleFlamers natural firelighters and the great service they’ve received from our team. I will share this with the team to let them know to keep up the amazing work and we look forward to assisting you in future. Best wishes, Hayleigh

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Certainly Wood

Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.

Prečítať všetko

01981 251 796

Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

Small Bulk Bag 25cmĎalšie recenzie tohto produktu (3,023)Prezrieť internetové stránky o produkteOrdered and they arrived on the date I requested

Small Bulk Bag 25cmĎalšie recenzie tohto produktu (3,023)Prezrieť internetové stránky o produkteGood logs. Perfect size. Not too many awkward shapes for stacking. Nice and dry so burn clean. Just have to wipe white ash off glass with damp cloth.

KindleFlamer 12 x 18Ďalšie recenzie tohto produktu (447)Prezrieť internetové stránky o produkteI have already given my review

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktu (3,023)Prezrieť internetové stránky o produkteI have bought kiln dried logs from Certainly Wood for at least 15 years when I first built this house.

KindleFlamer 50 packĎalšie recenzie tohto produktu (447)Prezrieť internetové stránky o produkteThese flamers make it so easy to start the fire. Always best stored securely and only one flamer required with minimum if any kindling needed to start a good fire.

MembershipĎalšie recenzie tohto produktu (99)Prezrieť internetové stránky o produkte

Flamers 200Ďalšie recenzie tohto produktu (1,192)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?