Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Waltons

Dôveryhodný zákazník

9 years ago

Did not deliver on time. When it turned up the shed was poor quality

Waited in for delivery on the scheduled day only to find out that they were coming the following week. The shed is a poor quality and didn't fit together well and warped.

Waltons

9 years ago

Good afternoon,
Thank you for your review and for taking my call earlier, please accept my apologies again for the issues you have surrounding the delivery of your new overlap shed, if you need anything in the future please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 08/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Excellent Service

Delivery was prompt and we were kept informed of delivery progress. Delivery driver was very helpful & courteous.

Waltons

9 years ago

Good afternoon,

It is wonderful to know that you are so pleased with the service received, in particular, the helpful delivery service. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 05/06/2017

0

Dôveryhodný zákazník

9 years ago

Product out of stock until mid July.

Derek

Waltons

9 years ago

We do apologise for the delay. The sheds have been very popular and we are currently awaiting new supply. we will of course get the order to you as soon as we possibly can, however mid July is currently the date we are looking at. I am sure that you will be delighted with the shed once it arrives, but any issues please do not hesitate to get in touch.

Recenzie produktov

Dátum zakúpenia: 08/06/2017

0

Dôveryhodný zákazník

9 years ago

Buy from them

The product is very good, delivery as promised

Waltons

9 years ago

Good afternoon,

It is fantastic to know that you are happy with the standard of service you have received from Waltons and I thank you for taking the time to leave your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 02/06/2017

0

TC

Trusted Customer

byfleet

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

ordering was easy and delivery as agreed on time and kept informed by waltons all along

Waltons

9 years ago

Good evening,
Thank you very much for your great feedback!
Kindest regards
Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 08/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

what a let down!

the summer house itself is a fine structure but i had taken the weekend off to construct it,but the shed shoes which i had ordered were not on the vehicle,my plans were ruined, the driver stated...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call just now, I’m sorry that the shed boots were missing from your original delivery. I’m glad you were able to find an alternative solution and continue with the build. It’s great to hear that you are really happy with the Vermont Summerhouse and I hope you enjoy using it for many years to come. If you need anything in the future please don’t hesitate to give me a call on 0800 029 1000, thank you again.
Kindest regards
Mike – Waltons Team

Recenzie produktov

Dátum zakúpenia: 03/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Great price great quality

Really great prices and quality. Good instructions. Friendly helpful call centre when requested a time slot. Would certainly recommend and use again.

Waltons

9 years ago

Good afternoon,

I am so pleased that you are happy with the standard of service you have received from us and that you would be happy to both use and recommend Waltons. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 07/06/2017

0

TC

Trusted Customer

Cambridge

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

A good build quality unit, but with a poor delivery experience

We purchased an 8 x 6 Honeypot Bramble Apex Wooden Playhouse from Walton's. The unit itself is of a good build quality, but since it lacks any pilot holes at all (which was clear through their...

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Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the service received overall and please accept my apologies for the issues you have experienced with your order. Unfortunately, although we do try our best, some issues arise from time to time. We are always looking for ways to improve both our services and products and we therefore take the necessary steps to try to ensure that these issues do not occur again in the future. I am glad we were able to resolve these problems for you and I thank you for having taken the time to provide us with your much appreciated feedback. It is great to know that your children are happy with their new playhouse and I am sure that they will have many happy years of use from it!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the service received overall and please accept my apologies for the issues you have experienced with your order. Unfortunately, although we do try our best, some issues arise from time to time. We are always looking for ways to improve both our services and products and we therefore take the necessary steps to try to ensure that these issues do not occur again in the future. I am glad we were able to resolve these problems for you and I thank you for having taken the time to provide us with your much appreciated feedback. It is great to know that your children are happy with their new playhouse and I am sure that they will have many happy years of use from it!

Kindest regards,

Kirstie - Waltons Team

Dátum zakúpenia: 07/06/2017

0

TC

Trusted Customer

Brownhills

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

100% excellent service and product

Easy to order, kept me up to date and delivered as promised

Waltons

9 years ago

Good afternoon,

I am so pleased that you are happy with all aspects of the service received and I thank you very much for taking the time to provide us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 05/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Two person assemble, quick delivery and good quality for money

We ordered a play house from waltons. Easy to use website and it arrived very quick. Definitely a two man assemble. Heavy wooden sides and all parts needed (screws etc) came. Instructions were a bit...

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Waltons

9 years ago

Good afternoon,

It is great to know that you found our website to be informative and easy to use and that you are generally pleased with all aspects of the service that Waltons have provided. It is fantastic that your girls are pleased with their new playhouse and I am sure they will have many happy years of use from it. Thank you so much for your great feedback - it is muc appreciated!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 07/06/2017

0

Recenzie na Waltons

8 x 6 Waltons Overlap Apex Wooden Shed DDĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteMess up with delivery and poor quality shed

Pent Metal Shed 91 x 43ft - Foundation KitĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteCan't review as shed not delivered yet.

511 x 511 Waltons Pressure Treated Horizontal Weave Garden FencingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat product good with neighbours

6ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktevery strong and well made

Waltons 8ft x 10ft Vermont Wooden SummerhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktea grand thing! instructions could be confusing but i got there in the end and i am very pleased with it

8 x 6 Waltons Overlap Apex Wooden Shed DDĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat service great price great quality

8 x 6 Waltons Honeypot Bramble Wooden PlayhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI've explained fully above.

5m x 3m Waltons Right Sided Lodge Plus Corner Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat product, easily assembled

Waltons Honeypot Honeysuckle Wooden PlayhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood quality, quick delivery

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?