The website indicated free delivery to "most of the UK". Being in Northumberland I expected not to be charged. Alas a charge of £20 was levied. It would be nice to see the delivery charge system a...
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Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and I’m sorry to hear that you were not happy with the additional delivery charge, we do have to add a surcharge to some postcodes due to distance we have to travel to deliver and we try to make it as clear as possible. I have tried to call you on the numbers we have available but I wasn’t able to leave a message. If there is anything I can help you with please don’t hesitate to let me know on 0800 029 1000 or via email to service@waltons.co.uk. Thank you again Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good afternoon, Thank you for your feedback, I tried calling earlier on both numbers, but received no answer or option to leave a message. Please accept my apologies for the issues you are currently experiencing with your new summerhouse and if you are able to contact us on either 0800 029 1000 or service@waltons.co.uk we will help to resolve any issues. Thank you again for your feedback. Kindest regards, Kirstie - Waltons Team
Dátum zakúpenia: 05/06/2017
0
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Waltons:
Excellent service! Very quick delivery and great customer service on the telephone when I had a few questions about the product before I purchased.
Waltons
Waltons
9 years ago
Good afternoon,
I am thrilled to know that you are pleased with your purchase and the high standard of customer service provided. Thank you for taking the time to leave your positive review.
Kindest regards,
Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good afternoon,
It is great that you are pleased with the quality of your overlap shed and with the quick delivery service. Thank you again for your positive feedback.
Kindest regards,
Kirstie - Waltons Team
Dátum zakúpenia: 08/06/2017
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
When completed the cabin looks really
Good and worth the price I paid
So I'm pleased with my purchase
There where a few errors with the design i.e. The shed did not fit on the base that was...
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Waltons
Waltons
9 years ago
Good morning,
I am pleased to know that you are happy with the quality of your cabin overall and that you are happy with the appearance too. We take your comments on board as we are always looking for ways to make improvements and I thank you for taking the time to provide us with your feedback.
Kindest regards,
Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning,
I am pleased to know that you are happy with the quality of your cabin overall and that you are happy with the appearance too. We take your comments on board as we are always looking for ways to make improvements and I thank you for taking the time to provide us with your feedback.
Pretty bad, delivery was just dumped outside my house ( no one signed for it as far as I know although they told me I signed for it) shed was faulty! Had to fight for a discount which I also had to...
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Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback, I’m sorry to hear that you were not entirely satisfied with the delivery of your new building. We do only offer a kerbside delivery service and I can see that the 2 hour estimated time of arrival text message was sent to the mobile number we have on file. Our records show that the building was signed for by one of your neighbours, I apologise if this was not authorised by yourself. Apologies again for the issue you experienced with your order but I'm glad we were able to offer a resolution for you. I have tried calling earlier and left a voice message, which I hope you will be able to pick up later. Should you require further assistance, please don’t hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Kindest regards, Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning, Please accept my apologies for the issue you experienced with your order, perhaps a shiplap shed would have suited your needs better. I tried calling earlier and left a voice message, which I hope you will be able to pick up later. Should you require further assistance, please contact us on either 0800 029 1000 or service@waltons.co.uk. Kindest regards, Kirstie - Waltons Team
Dátum zakúpenia: 10/06/2017
0
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Waltons:
well u asked my feed back - they took my money (nearly £3,000) but ever got the shed
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and for taking my call earlier, please accept my apologies for the delay in contacting you and as discussed your new Log Cabin will be with you early next week. If you need anything at all please don't hesitate to contact me on 0800 029 1000,Thank you again, Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and for taking my call earlier, please accept my apologies for the delay in contacting you and as discussed your new Log Cabin will be with you early next week. If you need anything at all please don't hesitate to contact me on 0800 029 1000,Thank you again, Kindest regards Mike - Waltons Team
Easy to order. Fast delivery. Very good quality greenhouse.
Waltons
Waltons
9 years ago
Good morning,
I am so pleased that you are happy with all aspects of the service you have received and also with the quality of your greenhouse. Thank you for taking the tome to offer your feedback - it is much appreciated!
Kindest regards,
Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning,
It is great to know that you are happy with the quality of your greenhouse and that assembly was straight forward. Thank you again for your positive feedback.
Kindest regards,
Kirstie - Waltons Team
Dátum zakúpenia: 28/05/2017
0
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Waltons:
Good service and a great product
Waltons
Waltons
9 years ago
Good afternoon,
I am delighted to know that you are happy with both the service and quality of your fence screens.
Kindest regards,
Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good afternoon,
It is wonderful to know that you are so pleased with the quality of your screens and I thank you for taking the time to provide us with your fantastic feedback!
Kindest regards,
Kirstie - Waltons Team
Waltons
Waltons
9 years ago
Good afternoon,
It is wonderful to know that you are so pleased with the quality of your screens and I thank you for taking the time to provide us with your fantastic feedback!
Kindest regards,
Kirstie - Waltons Team
Waltons
Waltons
9 years ago
Good afternoon,
It is wonderful to know that you are so pleased with the quality of your screens and I thank you for taking the time to provide us with your fantastic feedback!
Kindest regards,
Kirstie - Waltons Team
Dátum zakúpenia: 09/06/2017
0
Sprístupniť
TC
Trusted Customer
Keighley
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Waltons:
First rate very happy easy to put up kids love it Carnt get them out of it for bed
Waltons
Waltons
9 years ago
Good afternoon,
I am thrilled to know that you are pleased with both the service and quality of your playhouse. It is wonderful that your children are enjoying their new playhouse and I am sure they will have many happy years of use from it. Thank you for your great review - it is much appreciated.
Kindest regards,
Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good afternoon,
I am thrilled to know that you are pleased with both the service and quality of your playhouse. It is wonderful that your children are enjoying their new playhouse and I am sure they will have many happy years of use from it. Thank you for your great review - it is much appreciated.
The workshop itself is really well made. Will add extra trusses on roof for support at a later date. Felt was really thin though. Door furniture took a bit of fiddling to install and extra battoning...
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Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you have experienced with the delivery of your new workshop. I can see the refund for the morning delivery slot was processed swiftly for you and it’s great to hear that you are pleased with the service you have received. Thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback, if you do have any issues at all with your new sensor light please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you again for your feedback. Kindest regards, Kirstie - Waltons Team
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you have experienced with the delivery of your new workshop. I can see the refund for the morning delivery slot was processed swiftly for you and it’s great to hear that you are pleased with the service you have received. Thank you again for your feedback! Kindest regards, Kirstie - Waltons Team
Dátum zakúpenia: 08/06/2017
0
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Waltons:
Very professional and quick service.
Waltons
Waltons
9 years ago
Good afternoon,
I am so pleased that you are happy with the quick and professional service we have supplied and I thank you for providing us with your positive feedback!
Kindest regards,
Kirstie - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good afternoon,
It is great to know that you are happy with the high quality of your plastic shed and I thank you again for your great review - it is much appreciated.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
Thank you very much for your feedback and I’m sorry to hear that you were not happy with the additional delivery charge, we do have to add a surcharge to some postcodes due to distance we have to travel to deliver and we try to make it as clear as possible. I have tried to call you on the numbers we have available but I wasn’t able to leave a message. If there is anything I can help you with please don’t hesitate to let me know on 0800 029 1000 or via email to service@waltons.co.uk.
Thank you again
Kindest regards
Mike - Waltons Team