I had some issues with the courier losing part of my order. I did receive everything in the end though and customers services resent items no questions asked. My only criticism is that there was...
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Recenzie produktov
Dátum zakúpenia: 15/06/2016
0
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TC
Trusted Customer
York
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti BUILD PLUMB PLASTICS LTD:
All good until materials were delivered, thrown over fence and 2 lengths of pipe were broken.
Martin
BUILD PLUMB PLASTICS LTD
9 years ago
Thank you for your feedback Tony. For some destinations we rely on national courier companies to complete certain deliveries. We always ensure that our customers are notified of this and we ask them to be available to receive the delivery. This is to ensure that any damages or shortages can be notified immediately. In the event of recorded damages we will happily replace or refund these items in accordance with our delivery policy. I'm certain that if you had contacted the Sales Office regarding this we could have reached a satisfactory solution for you. Should you require any materials in the future we would be happy to offer you a credit accordingly.
Recenzie produktov
Martin
BUILD PLUMB PLASTICS LTD
9 years ago
Thank you for your feedback Tony. For some destinations we rely on national courier companies to complete certain deliveries. We always ensure that our customers are notified of this and we ask them to be available to receive the delivery. This is to ensure that any damages or shortages can be notified immediately. In the event of recorded damages we will happily replace or refund these items in accordance with our delivery policy. I'm certain that if you had contacted the Sales Office regarding this we could have reached a satisfactory solution for you. Should you require any materials in the future we would be happy to offer you a credit accordingly.
Dátum zakúpenia: 02/07/2016
0
Sprístupniť
TC
Trusted Customer
Sussex
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti BUILD PLUMB PLASTICS LTD:
The materials sent were fine. Ordering and delivery went well. Prices were very good compared to local suppliers. I was disappointed not to be alerted to the fact that the manhole base does not fit...
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Paul
BUILD PLUMB PLASTICS LTD
9 years ago
Hi Colin,
Yes, the sealed manhole cover UG501(a) does require a riser with the base, if no seal is required you can use a BP501. I will add this to the product description. Thank you for your feedback, it is much appreciated .
Regards,
Paul
Recenzie produktov
Dátum zakúpenia: 17/05/2016
0
Sprístupniť
TC
Trusted Customer
Cannock
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti BUILD PLUMB PLASTICS LTD:
The phone service was good. But the delivery was late and cost me money
Paul
BUILD PLUMB PLASTICS LTD
9 years ago
Hi Graham,
Further to our phone call today, the carrier misrouted one of the coils and it arrived a day later than scheduled. Sorry for the delay and I am happy to hear you will be using us again.
Regards,
Paul
Recenzie produktov
Dátum zakúpenia: 05/05/2016
0
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti BUILD PLUMB PLASTICS LTD:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
