Recenzie na Buddy Pet Insurance

Hi Jennifer, Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Kind regards, Scott

Hi there, Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Kind regards, Scott

Hi Kristy, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Hi there, It is always a pleasure to hear of the helpful service our customers receive when speaking with our team members and of the value that you have found in your cover. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Alisa

Hi Rosemarie, It is wonderful to hear of your great experience when speaking with our team, who have left you feeling informed of your policy, and that we have been able to assist you in finding cover to suit your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Hi Lilly, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Hi Michelle, Thank you for reaching out and sharing your experience with us. We are pleased to know of the caring service that you received when speaking with our team and that we have been able to provide you with assistance in finding cover to suit you and your pets' needs. Kind regards, Alisa

Hi Frances, Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. As this is not how we would like for our customers to feel, we appreciate you raising your thoughts with us. When you take out cover for the first time, there are waiting periods for different conditions and benefits. Waiting periods also apply after a break or lapse in your cover. If your pet shows signs or symptoms during the waiting period for a condition that may or may not need treatment, the following will happen: - your pet won't be covered for any vet expenses incurred in relation to the condition; and - the condition may be excluded from your cover in the future as a pre-existing condition. You can read more about this in our PDS page 9. https://www.buddypetinsurance.com.au/documents/buddy-gold-silver-bronze-policy-booklet.pdf We would like the opportunity to discuss this further with you and address any concerns that may exist. Can you please confirm what time would be suitable for you and I can arrange for this on your behalf. Kind regards, Scott

Hi Frances, Thank you for your reply, I appreciate your follow up. If you would like to discuss your concerns with us, please let us know as we would be happy to assist. Kind regards, Scott

Hi there, Thank you for taking the time to share your review with us, we are pleased to hear that we have been able to assist you with your insurance needs for your loveable pet. As we are always looking for ways to enhance our service, we appreciate you sharing your feedback with us, as this will definitely assist us in the future. Kind regards, Alisa

Hi Karen, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa