Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Buddy Pet Insurance

Zobrazujú sa všetky recenzie v počte 185

Natalee Richardson

Overená spoločnosťou Feefo

AUS

4 days ago

Čo povedal/-a Natalee Richardson o spoločnosti Buddy Pet Insurance:

Routine Care Option YES !!!

Simple to understand Quick and effective and efficient Love how the website shows clearly an option for routine care this for me was extremely important as I have been looking online and applied...

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Buddy Pet Insurance

4 days ago

Hi Natalee, Thank you for your wonderful feedback! We’re so pleased to hear you found the website clear and easy to use, and that the Routine Care option was easy to find and suited what you were looking for. It’s great to know the process was simple and straightforward, and we appreciate you letting us know about your experience. Kind regards, Alisa

Aleen Bryce

Overená spoločnosťou Feefo

AUS

13 days ago

Čo povedal/-a Aleen Bryce o spoločnosti Buddy Pet Insurance:

Fantastic service

The service was excellent. We had so many questions and the lady we spoke to was wonderful. She answered all questions in details and even asked me to talk to my husband to explain more to him as he...

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Buddy Pet Insurance

12 days ago

Hi Aleen, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Dôveryhodný zákazník

Overená spoločnosťou Feefo

14 days ago

Exceptionally easy process

Buddy Pet Insurance

12 days ago

Hi there, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Loved how quick and easy it was to join. Excited to see how this goes:))

Absolutely loved this so far. Signing up and joining was quick and simple. The info was straight to the point and wasn’t confusing as reviewing some other sites maybe. I’ve noticed it got very...

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Buddy Pet Insurance

1 month ago

Hi there, Thank you for your wonderful feedback! We’re so pleased to hear you found the sign-up process quick, simple and easy to understand. It’s great to have you with Buddy Pet Insurance, and we really appreciate your recommendation! Kind regards, Alisa

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

Great customer service

All that information was given to me in a timely way . A little too long . Everything explained & the customer service lady was so patient & understanding..

Buddy Pet Insurance

1 month ago

Hi there, We are pleased to hear of the service that you received when speaking with our team and appreciate you taking the time to share your feedback with us regarding the process. Kind regards, Alisa

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 month ago

So far so good

Very detailed explanation of all areas of the insurance Although I have yet to make a claim I am confident I will receive the same service as I did when I joined

Buddy Pet Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

SAM SHARMA

Overená spoločnosťou Feefo

AUS

2 months ago

Čo povedal/-a SAM SHARMA o spoločnosti Buddy Pet Insurance:

BEST PET INSURANCE AVAILABLE

The best ...every star so deservedly earned with their customer par excellence !!

Buddy Pet Insurance

2 months ago

Hi Sam, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 months ago

Application

There is no way to cancel the application if you accidentally press submit unless you email them, which takes 3-4 days for a response and no refund

Buddy Pet Insurance

2 months ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We would greatly appreciate the opportunity to look into your policy further and assist with any outstanding concerns that you might have. If we receive your request to cancel your policy within the 30 day period after the policy commencement date or renewal date and as long as you've not made a claim or intend to make a claim, we'll give you a refund of any monies received since that date. Please let us know if you would like a call to confirm your request and I can have this arranged on your behalf. Kind regards, Scott

Buddy Pet Insurance

1 month ago

Hi there, I understand that our team has assisted with your query. If you have any questions, please let us know as we would be happy to help. Kind regards, Scott

Olivia Marino

Overená spoločnosťou Feefo

AUS

2 months ago

Čo povedal/-a Olivia Marino o spoločnosti Buddy Pet Insurance:

5 Stars for great customer service

Cheap pet insurance and a very easy process to follow when lodging a claim.

Buddy Pet Insurance

2 months ago

Hi Olivia, We are always pleased to hear that we have been able to assist our pet parents in times of need and that your claim experience was met with ease. Thank you for taking the time out of your day to share your review with us, we really appreciate it. Kind regards, Alisa

Tamara Hanlon

Overená spoločnosťou Feefo

AUS

2 months ago

Čo povedal/-a Tamara Hanlon o spoločnosti Buddy Pet Insurance:

Fantastic customer service

Fantastic customer service, was clear and helpful

Buddy Pet Insurance

2 months ago

Hi Tamara, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Buddy Pet Insurance

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?