I placed an order 7 days ago and have heard nothing else from the company yet. I appreciate these are exceptional circumstances but I would have expected some sort of reply by now, even if it was to...
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No display name for customerservices@black-by-design.co.uk
Black By Design LTD
6 years ago
Disappointing to see that we have received a negative feedback given that we spoke with the customer half an hour ago advising them that their order had been shipped today
Dôveryhodný zákazník
6 years ago
After phoning to enquire about this order the query has been resolved thank you.
However the feedback form was sent automatically even though it was not complete. I could not complete it all as it asked for feedback on the actual product which I am currently unable to do as the item has not been received yet. Something for people to be aware of when they complete the feedback.
Dátum zakúpenia: 06/04/2020
0
Sprístupniť
DW
Donna wade
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Donna wade o spoločnosti Black By Design LTD:
Beautiful lampshade (Eos feather pendant) would highly recommend, looks beautiful in my daughters bedroom.
Delivered on time with good communication from Black By Design
Thank you
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.