Service very good, to improve are the mails, written in Greek. EN or DE would be better.
Jessie
Brdy
2 years ago
Hi Martin!
Thank you for leaving us a positive review!
Warm regards
0
Sprístupniť
EZ
ENRICO GUGLELMO ZAARUOLO
Overená spoločnosťou Feefo
Katsri, 700 04
2 years ago
Čo povedal/-a ENRICO GUGLELMO ZAARUOLO o spoločnosti Brdy:
very prompt and professional service
advise on how to ameliorate reception inside house, and closest engineers who could assist
Elise
Brdy
2 years ago
Hi Enrico,
Thank you for taking the time to leave us this review.Best regards
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Czuje się oszukana.
Dużo gorszy przesył satelitarny. Nie działają kamery, które poprzednio dobrze przekazywały obraz. Muszę zamawiać innych fachowców żeby sprawdzili co nie działa prawidłowo. Samo zainstalowanie nowego...
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Basia
Brdy
2 years ago
Szanowni Panstwo,
dziekujemy za mozliwosc zajecia sie Panstwa zgłoszeniem. Skontaktujemy sie z Panstwem bezposrednio aby zweryfikowac oraz usunąc usterke.
pozdrawiamy
brdy
0
Sprístupniť
RW
Rob Williams
Overená spoločnosťou Feefo
Bridgend
2 years ago
Čo povedal/-a Rob Williams o spoločnosti Brdy:
Very good service fast and efficient
Elise
Brdy
2 years ago
Hi Rob,
Thank you for taking the time to leave this kind review.
Best regards
0
Sprístupniť
TL
Tulchan Lodge of Glenisla Forest Ltd
Overená spoločnosťou Feefo
Floda
2 years ago
Čo povedal/-a Tulchan Lodge of Glenisla Forest Ltd o spoločnosti Brdy:
Still not correctly installed and working and we had a 6 weeks process already
Elise
Brdy
2 years ago
Hello,
We understand that you have experienced some challenges and we want to address your concerns in detail.
After reviewing your situation, we have confirmed that your Starlink service is fully operational and providing a reliable Internet connection. However, it appears that the issue is with the configuration of your external Wi-Fi routers, which are not part of the equipment provided by us.
Whilst we strive to support our customers to the best of our ability, the configuration of third party equipment is outside the scope of our services. Many third party routers are designed to be plug and play, requiring minimal setup. However, some may require specific configurations that we are unable to perform.
To assist you further, we have requested the make and model of your router to see if we can provide some basic troubleshooting steps. Please send us this information or pictures of your equipment as soon as possible.
We appreciate your understanding and are here to ensure that your Starlink service continues to meet your needs.
Kind regards
0
Sprístupniť
AL
APB AVIATION LTD
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a APB AVIATION LTD o spoločnosti Brdy:
Installation ok internet service rubbish
Elise
Brdy
2 years ago
Hello,
We're sorry to hear that your internet service hasn't met your expectations.
We are aware of the issues affecting some customers and have escalated your feedback to our service providers. We are working diligently to resolve this and hope to have answers soon.
Thank you for your patience and understanding.
Best regards
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Competent and prompt service.
Excellent. Mr. Basakos deserves a raise.
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We will be sure to pass on your kind words to Tasos, who will be thrilled to read it!
Best regards
0
Sprístupniť
AC
Anthony Curley
Overená spoločnosťou Feefo
Gorey
2 years ago
Čo povedal/-a Anthony Curley o spoločnosti Brdy:
Brdy is very good Internet provider and so helpful.
I extremely pleased with them and I'm glad that I chose them.
Elise
Brdy
2 years ago
Hello Anthony,
Thank you for your kind review. We're thrilled that you're happy with our service.
Warm regards
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Super.
Elise
Brdy
2 years ago
Dziękujemy za miłą opinię, cieszymy się, że jest Pan zadowolony z usługi
0
Sprístupniť
AZ
Angeliki Zazopoulou
Overená spoločnosťou Feefo
Thessaloniki
2 years ago
Čo povedal/-a Angeliki Zazopoulou o spoločnosti Brdy:
Think twice check the details
I have lived the most horrible three weeks in my working life. I wanted to have internet to work from another city 45 kilometres from Thessaloniki in Greece. Internet connection never worked proper....
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Elise
Brdy
2 years ago
Hello ΑΓΓΕΛΙΚΗ,
We sincerely apologise for the inconvenience you’ve experienced with our service recently. We understand how frustrating it must have been to encounter connectivity issues while working remotely. We are actively working with our provider to resolve these issues as quickly as possible.
We can see that you are in discussion with our support team who are working to agree a resolution with you, thank you for your patience while they handle this.
Kind regards
AZ
Angeliki Zazopoulou
2 years ago
Thank you for your response, we are working with your team to resolved it. But we will see if your services are professional or not. We have payed technician to install the antenna and now your team want from us to pay again to sent it back. Plus payment of the used internet that it was not in the speed for both download or upload. We wait for your actions
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.