3 1/2 months to install a satellite dish. Utter madness
Took 3 1/2 months from first call to actual installation. Crazy. It’s just a satellite dish.
Office team at BRDY were ok.
The installers who were contracted by BRDY were absolutely awful,...
Prečítať viac
Elise
Brdy
1 year ago
Hi,
Thank you for your feedback. We sincerely apologise for the delays and difficulties you experienced during the installation. After reviewing your case, we acknowledge that the first installation attempt failed due to the need for a specific bracket, which our installers do not always have on hand for every job. This caused further delays and we regret the inconvenience this caused.
We understand your frustration with the scheduling challenges and communication issues. We're actively working to improve coordination between our team, installers, and customers to avoid similar situations in the future.
We value your feedback and are committed to improving our service. If you have any further concerns, please don't hesitate to contact us - we're here to help.
Kind regards
0
Sprístupniť
JJ
Jeff James
Overená spoločnosťou Feefo
Ross on Wye
1 year ago
Čo povedal/-a Jeff James o spoločnosti Brdy:
Good but expensive
Good service but too expensive for domestic customers who have no other access to broadband services and would like to have unlimited , fast connection
Elise
Brdy
1 year ago
Thank you for your feedback.
We're pleased to hear that you're happy with our service and we understand that affordability is important, especially for residential customers in areas with limited broadband options. At Brdy, we are committed to providing reliable, high-speed internet in even the most remote locations, and we pride ourselves on offering the best prices in the industry.
Thank you again for choosing Brdy, and we're here if you have any questions!
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Great to have internet access and phone
Service has been excellent but we did have a initial problem but this was resolved fast
Elise
Brdy
2 years ago
Hello,
Thank you for kindly taking the time to leave us a review. We're glad that the issue was resolved quickly and that you're happy with the service you're receiving!
Best regards
Dôveryhodný zákazník
1 year ago
Just want to add Jason who installed our service was excellent and Ankit at tech support was very helpful to a not so savvy tech person and patient so i am ver happy with service
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Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
πολύ καλό
πολύ καλό
Elise
Brdy
1 year ago
Thank you for taking the time to leave your review, we really appreciate your feedback.
Thank you very much
0
Sprístupniť
ΘΕΟΦΙΛΟΣ ΔΑΠΟΝΤΕΣ
Overená spoločnosťou Feefo
Δρακος Ζαχαρως Ν.Ηλειας
1 year ago
Čo povedal/-a ΘΕΟΦΙΛΟΣ ΔΑΠΟΝΤΕΣ o spoločnosti Brdy:
Πολυ καλη
Πολυ καλη
Elise
Brdy
1 year ago
Thank you for taking the time to leave your review, we really appreciate your feedback.
Thank you very much
0
Sprístupniť
ΝΙΚΟΛΑΟΣ ΓΕΩΡΓΟΠΟΥΛΟΣ ΣΙΑ Ε.Ε
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a ΝΙΚΟΛΑΟΣ ΓΕΩΡΓΟΠΟΥΛΟΣ ΣΙΑ Ε.Ε o spoločnosti Brdy:
Nice and easy
Elise
Brdy
1 year ago
Thank you for your review. Best regards
0
Sprístupniť
ΝΙΚΟΛΑΟΣ ΜΠΑΚΛΕΣΗΣ
Overená spoločnosťou Feefo
Ποτιδάνεια Δωρίδας
1 year ago
Čo povedal/-a ΝΙΚΟΛΑΟΣ ΜΠΑΚΛΕΣΗΣ o spoločnosti Brdy:
Excellent
Elise
Brdy
1 year ago
Thank you for your review!
0
Sprístupniť
FM
FIRMIA MICHAEL
Overená spoločnosťou Feefo
Patmos
1 year ago
Čo povedal/-a FIRMIA MICHAEL o spoločnosti Brdy:
Fast and stable connections, good customer service
Elise
Brdy
1 year ago
Hello Firmia,
We're glad to hear it! Thank you for your review.
Best regards
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Not good enough
We transferred to your new satellite on 18th Sept, since then our VOIP phones won't work because the satellite connection is so poor.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
So far we are very happy with the performance and service
Elise
Brdy
1 year ago
Hello,
This is great to hear, thank you for your feedback.
Best regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.