I have a high regard for Woolover's products, however, my current experience has not been good. I am still waiting for delivery of an order placed on 24 September (it's now 17 October). Customer...
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Tony
WoolOvers
9 years ago
Thank you for your feedback, our Canadian delivery partners have contacted you directly to resolve the double payment. I do apologise that we have caused this issue and I'm sure all future shipments will be OK.
Надежный клиент
9 years ago
Not true - I've heard nothing from them yet.
Надежный клиент
9 years ago
Still waiting to be contacted about my refund. What disastrous service.
Надежный клиент
9 years ago
Still waiting for news of a refund for the customs duties that I paid twice.
Надежный клиент
9 years ago
Despite repeated assurances that my refund is being dealt with, I have now been waiting over a week for a refund of the customs duties that I paid twice. It's not clear why Woolovers refuse to reimburse me directly, since I purchased from them, not from the shipping company.
Надежный клиент
9 years ago
And another day goes by without my being contacted by Woolovers or by the terminally useless GlobalE regarding my refund.
Надежный клиент
9 years ago
Now the delivery company Spring are claiming that the fault lies with Canada Post for charging me the duties again, despite the fact that there was NOTHING on the exterior of my parcel to indicate that duties had already been paid.
Jumper arrived very promptly,only problem it was a different shade to the one displayed online, its still very pretty though,also I had a problem when entering my address it kept predicting another...
This is a repeat purchase, and I am quite satisfied with the goods and quality. However, the order took 2 weeks to come in! And no communication from WoolOvers or the shipping company except one...
It took you almost one week to deliver the product I have ordered. On the other side, I wrote you an e-mail, asking something about the measure, and I have not received yet any answer from you... On...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.