I needed my order urgently as it was a gift. After explaining this they kindly sent it next day delivery when they specifically say on their website that they do not do this in July. Excellent...
I was so sorry to hear about the issues you mentioned and am looking into this. Please be assured that we use the highest quality cashmere - if you wash your wrap on the hand wash cycle with a quick spin and dry, your wrap will come out softer and better than ever. Only very good cashmere can be machine washed because the fibres must be long and fine to maintain the shape and softness. Our reputation is based on quality and we do all we can to offer the highest quality at the most competitive prices.
I recently ordered my first Willow Cashmere wrap and was delighted with it. I then was looking for anotger in a colour I couldn't find on their site. I ordered a more expensive wrap from a...
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Willow Cashmere
Willow Cashmere
10 years ago
Thank you so much for your lovely feedback, we are delighted that you found our quality superior to your other purchase! I hope you will find something you like in the new collection.
Sarah
Надежный клиент
10 years ago
Excellent. I've purchased 3 wraps now and planning my next!
Thank you so much for your comments, we are delighted you have ordered a second one! Apologies for the late depatch; we are always short staffed in July but would normally aim to send out orders as soon as we receive them.
Sarah
Отзывы о товаре
Дата покупки: 21/07/2015
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Надежный клиент
10 years ago
easy to navigate site, good info about product and nice photos of product
Thank you so much for the feedback and we are so pleased you love your scarf. I am sorry the colour was not quite as expected, the scarves are hand dyed and sometimes do vary, we will look into this and make sure the photographs match the products.
Sarah
Delivery time was fast The cashmere wrap was everything I thought it would be I have ordered from them before & will again . They are rather pricey but good I would have got more if u could get some...
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
