Guides were very helpful and knowledgeable. Some confusion about tips paid in advance, didn't know it was shared with office staff in Australia.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your kind comments in relation to your guides and evaluation of your trip overall.
All tips paid are solely for the benefit of your national ******, local guides, drivers and porters. These are not shared with any office staff.
We appreciate your review of your time on tour with us and will make a note of areas you feel could be enhanced.
Kind regards,
Shanice
I have not used a tour operator for some 20 years due to bad service and whilst apprehensive I can say this was extremely well organised and all run smoothly, the guides (especially Summer ... the...
читать еще
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for such warm-hearted comments upon your 'Discover China with the Telegraph' tour with us and welcome back!
We are truly overjoyed to hear that we have potentially restored your faith in using tour operators, or at least Wendy Wu for that matter!
The guides in China, particularly Summer will be ecstatic to see this feedback so we will be forwarding your words of gratitude on.
We look forward to seeing you book another great adventure with us soon.
Kind regards,
Shanice
Really great time, shame the UK carrier (BA) to/from China was a complete disaster.they managed to run out of food/drink whereby we had biscuits for our dinner!
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your feedback. We are pleased to see that you rated both our service and product as excellent on your Wonders of China tour!
We are sorry to hear of your disappointment with aspects of your international flights but we hope your touring elements went as planned.
We hope to welcome to back in the near future with us to embark on another unique adventure.
Kind regards,
Shanice
All transactions very efficient with helpful staff.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Wendy Wu would like to thank you for taking the time to provide us with your helpful feedback. We are glad to hear that you enjoyed the service received and tour overall, particularly your reference to your local guide as being superb!
We will also make a note of your comments in order to seek improvements for future tours so thanks again!
Kind regards,
Shanice
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.