Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Voyager Insurance Services

Просмотр всех 2,593 отзывов

Надежный клиент

11 years ago

Insurance.

The lady who picked up the phone was brilliant so easy to get you through the cover very good.

Надежный клиент

11 years ago

Single Trip cover including pre-exsisting conditions

I had been having trouble obtaining insurance foe a cruise. After contacting numerous companies and being asked the same questions time after time the result was always the same. They wouldn't cover...

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Надежный клиент

11 years ago

the service good

Надежный клиент

11 years ago

Good n simple

Simple way to go for an insurance. But taking the quote could be more user friendly and certificate should be published in pdf format.

Trusted Customer

Canterbury

11 years ago

Что Trusted Customer сказал(-а) о Voyager Insurance Services:

POOR ONLINE SERVICE

I have to say at least one of the staff was helpful. 1st attempt I was emailed to say policy was live. Then I got an email to say there is a problem. 2nd attempt it did not add the caravan cover....

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Adam

Voyager Insurance Services

11 years ago

Hi Thanks for your feedback. Having investigated this I can see that what has happened is that you purchased one policy which was your personal travel insurance and this was processed normally, hence why you received an email saying it was live. You then tried to purchase a second policy foe European Breakdown Cover and there was an issue with the payment being collected by SagePay, hence why you received an email from the system correctly telling you that there had been a problem. The European Breakdown Cover policy does cover caravans, assuming they meet the dimensions on the policy, however it requires the user to tick the appropriate box to add that to their policy and pay the additional premium, which you hadn't done. So in your case the policy you attempted to buy did not cover caravans. I hope that clears up any confusion. If you would like any further clarification please call the office on 01483 562 662

Надежный клиент

11 years ago

Great service on holiday insurance

Friendly clear and helpful advice from a local company, no automated queues just lovely people with a good product.

Adam

Voyager Insurance Services

11 years ago

Hi, thanks for your kind feedback, I'm glad that we were able to help

Trusted Customer

London

11 years ago

Что Trusted Customer сказал(-а) о Voyager Insurance Services:

Great service

Very good precise and friendly information given. No pressure was applied and the policy that i took out for annual multi trip travel insurance with medical screening was better than i already had. ...

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Надежный клиент

11 years ago

Good

Надежный клиент

11 years ago

Summer Holiday 2015

Received a quick and effortless service

Надежный клиент

11 years ago

Happy customer

Was happy with the service provided. Was quite straightforward. Staff courteous.

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