Our experience in VetsMediCover has been nothing but positive. All claims have been dealt with swiftly and efficiently.
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DC
David Coggon
Подтверждено Feefo
9 years ago
Что David Coggon сказал(-а) о Muddy Paws:
To the point.
I have claimed once before for an expensive operation and was paid out immediately.
I don't find the cover to be cheap and it can increase dramitically from one year to the next (made aware of any...
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Надежный клиент
Подтверждено Feefo
9 years ago
Great at first, then........
Great at first, good service but then because my dog had a lot of treatment, I was told that I would have to pay two years at double the monthly payment and if I claimed within those two years I...
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1
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Надежный клиент
Подтверждено Feefo
9 years ago
Could have been a little bit more helpful then it would not have taken so l...
Could have been a little bit more helpful then it would not have taken so long to settle the claim
Francesca
Muddy Paws
9 years ago
Thank you so much for leaving this review! If you need anything please do contact us on admin@vetsmedicover.co.uk. We are currently improving our strategy so that we are alerted to claims payments that are taking too long (based on some of this feedback!) So thanks again for this review and if you ever need anything please call or email VetsMediCover and we will be happy to help.
All the best,
Team VMC
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Надежный клиент
Подтверждено Feefo
9 years ago
Too expensive and devoid of compassion now. Shame
Very expensive policy, for a dog admittedly getting older, but then to quibble over a relatively minor op fee, equivalent to less than four monthly payments, is petty and disheartening. Seemed a...
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Francesca
Muddy Paws
9 years ago
Thank you very much for alerting us to these issues and your feelings. We really appreciate this contact! If you need anything else in the future please do contact us on admin@vetsmedicover.co.uk.
Many apologies for any difficulties caused.
All the best,
Francesca
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Надежный клиент
Подтверждено Feefo
9 years ago
Good service by VetsMediCover
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Надежный клиент
Подтверждено Feefo
9 years ago
Excellent value for money . Vets medicover are the only policy to cover our...
Excellent value for money . Vets medicover are the only policy to cover our pet who had a broken leg
Francesca
Muddy Paws
9 years ago
Thank you for taking the time to leave us a review! Delighted to hear that we covered your pet who had a pre-existing condition!
Please do get in touch on admin@vetsmedicover.co.uk if you need anything else.
All the best,
Team VMC
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Надежный клиент
Подтверждено Feefo
9 years ago
No problems so far
Offers a good cover and is easy to renew. I haven't had to claim yet to can't actually say how good they are at dealing with claims.
Francesca
Muddy Paws
9 years ago
Thanks so much for taking the time to leave us a review.
We hope to provide you with a 5* service, if and when it comes to claiming please contact us on admin@vetsmedicover.co.uk if you need any help hurrying things along.
All the very best,
Team VMC
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MB
Mark Benton
Подтверждено Feefo
9 years ago
Что Mark Benton сказал(-а) о Muddy Paws:
Good service by VetsMediCover
Good service but expensive
Francesca
Muddy Paws
9 years ago
Dear Mark,
Thank you for leaving us a review. We hope that your experience with us will show you we offer value for money! If you need anything please contact us at admin@vetsmedicover.co.uk.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Team VMC