Melinda was a absolute professional, knowledgeable and I believe a big asset to your business.l be referring anyone, to her that i know will be going on a cruise.
The service had our address wrong we had to ring to correct . And, we had to ring and speak to 2 different people regarding our Cruise in your office..We have Paid our Cruise and Land costs, as yet...
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Customer Service
Cruise Megastore /Travel Megastore
9 years ago
Thank you for your feedback. We are glad your address was corrected. I understand you have been dealing with a cruise dedicated consultant regarding your cruise and one of our travel experts regarding the land part of your trip. Your cruise consultant has advised me that you were sent official confirmation via email on 20th October, at time of booking and then again directly on 24th of October. Your travel consultant advised me that confirmation was sent to you on the morning of 26th October. Your cruise consultant will be in contact shortly to double check your email address and ensure you have everything you need. We look forward to sending you on your fantastic adventure.
Дата покупки: 20/10/2016
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Trusted Customer
Eltham
9 years ago
Что Trusted Customer сказал(-а) о Cruise Megastore /Travel Megastore:
Great service when booking the cruise and the attendant was very helpful with selecting room. The on-selling re the offer of Insurance and the Rocky Mountaineer was a bit overdone, with three calls.
Дата покупки: 19/10/2016
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о Cruise Megastore /Travel Megastore:
The consultant was very friendly and understanding to our situation when we had to cancel the initial cruise. She went over and beyond when assisted us in rebooking the cruise and to have our...
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Дата покупки: 12/10/2016
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Trusted Customer
sydney
9 years ago
Что Trusted Customer сказал(-а) о Cruise Megastore /Travel Megastore:
Joyelyn was fantastic! Extremely helpful, friendly and professional. Nothing was a problem and she followed up everything promptly. Offered good deal and a lovely cabin and would recommend you...
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Дата покупки: 13/10/2016
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Trusted Customer
3199
9 years ago
Что Trusted Customer сказал(-а) о Cruise Megastore /Travel Megastore:
We are still waiting for confirmation regarding amounts to be paid.
Customer Service
Cruise Megastore /Travel Megastore
9 years ago
Thank you for your feedback. We have let our Travel department know, they will be in contact with you shortly to give you confirmation and answer any other questions that you may have.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.