We are an award winning provider of waste management and bulk haulage services to domestic and commercial consumers.
Обслуживание
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Оценок за прошлый год:
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TC
Trusted Customer
Подтверждено Feefo
10 years ago
Что Trusted Customer сказал(-а) о TJ Waste & Recycling Ltd:
Great Service
As we run a training centre, the car par is full by 08:30. TJ waste arrived at 08:00 as requested for drop off and pick up. Great service! Would definitely use them again.
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TC
Trusted Customer
Подтверждено Feefo
10 years ago
Что Trusted Customer сказал(-а) о TJ Waste & Recycling Ltd:
GOOD SERVICE
Very helpful company. The skip was delivered on time and collected promptly. Reasonable charges. I would recommend this company and will buy from them again.
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TC
Trusted Customer
Подтверждено Feefo
10 years ago
Что Trusted Customer сказал(-а) о TJ Waste & Recycling Ltd:
Skip hire, working in a front garden - space limited
Very courteous and helpful, hired two skips with second skip needed sooner than expected. Office team found driver and empty skip which arrived within 30 minutes of making the call, enabling...
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Надежный клиент
Подтверждено Feefo
10 years ago
MIDI skip hire
The sales service was excellent but the after sales was very poor. I phoned up twice to get the skip collected which they completely ignored and picked it up whenever they wanted. This interfered...
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Luke
TJ Waste & Recycling Ltd
10 years ago
Thank-you for your valued feedback, Brigid.
I have reviewed call recordings to ascertain what may have caused this inconvenience. On Friday 2nd October, you kindly gave us notice to change your pre-agreed collection date from Tuesday 6th Oct, to Monday 5th Oct.
Unfortunately, the member of staff you spoke to failed to amend the booking - I would like to assure you the request was not ignored, rather, a result of human error - for this we are very sorry, this is not representative of the level of service we strive to provide. The staff member involved has been made aware of their error.
Thank-you very much for your custom.
Надежный клиент
10 years ago
Thank you. I actually phoned at the end of the day the skip was delivered to say it was ready for collection too but nothing happened there. The second call I was informed it would be collected on the Monday then no one came so I called and was told it would be collected at 8am Tuesday but they didn't turn up until the afternoon which caused problems with a different delivery I had that afternoon. Appreciate the apology through. Thanks
Luke
TJ Waste & Recycling Ltd
10 years ago
Thank-you for your reply, Brigid.
I'm afraid I was unable to locate the call records you are referring to, this would be the case if calling from a number different to the one provided on your booking. Regardless, the service you received was not up to our usual standards. Your comment will be forwarded to the member of staff involved, to fully understand the implications of their error.
Best regards
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Надежный клиент
Подтверждено Feefo
10 years ago
TJ Waste Tidy Bins
Excellent courteous service and good competitive prices for their skips.
Dropped off and picked up on requested days. The driver was very careful and efficient on the delivery and collection this...
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Надежный клиент
Подтверждено Feefo
10 years ago
Very happy
Great service I would highly recommend.
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Надежный клиент
Подтверждено Feefo
10 years ago
Very helpful,friendly and understanding driver.
Used Tj Waste on two occasions and both occasions the driver was friendly and helpful. definitely will use them again.
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Надежный клиент
Подтверждено Feefo
10 years ago
The skip was delivered and collected when requested and helpful driver.
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Надежный клиент
Подтверждено Feefo
10 years ago
Another success
Always deliver when they say
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Надежный клиент
Подтверждено Feefo
10 years ago
Very helpful and good customer communications, if a little early!
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
