Отзывы о Thompson & Morgan

We are sorry to hear that you were disappointed with your recent experience. We understand how frustrating it must have been to receive your plants earlier than expected and then see them reduced afterwards, particularly when you had made a significant investment with us. Plants are sometimes reduced when we need to clear remaining stock at the end of a season or when availability changes, but we appreciate that this can be disappointing for customers who have recently purchased the same items at full price. We always aim to offer good value and quality, and we are sorry that on this occasion we did not meet your expectations. We value your custom and appreciate your feedback. Kindest regards, Naomi, Thompson & Morgan Customer Care.

Maria, thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with the delivery service. We’re sorry to hear that one of your plants arrived in poor condition. Your comments regarding the clarity of our Nursery Choice Flowers Favourite information have been noted and will be taken on board. Kind regards, Hannah Thompson & Morgan

We are sorry to hear that some of your plants arrived in poor condition and did not recover. We always aim for our plants to arrive healthy and ready to thrive, so it is disappointing to hear that this has not been your experience with every order. We appreciate your feedback and will continue to review the quality of our plants and packaging to help improve our service. Kind regards, Sally

We’re sorry to hear that your plants arrived in poor condition. We understand how disappointing it must have been to receive plants that were not up to the standard you expected. Thank you for taking the time to share your feedback. Your comments regarding the condition of the plants on delivery and your suggestions have been noted and will be taken on board. Kind regards, Hannah Thompson & Morgan