Inspiring and empowering customers to read, learn, create and play
Обслуживание
3.2
/5
5
4
3
2
1
548
99
75
105
448
1,275
Оценок за прошлый год:
Просмотр всех 269,282 отзывов
BA
Bev Alaimo
Подтверждено Feefo
GBR
10 months ago
Что Bev Alaimo сказал(-а) о The Works:
No fuss ordering
Ordered an academic diary with no fuss. Told then to collect… sorted!
0
Поделиться
CA
Carol
Подтверждено Feefo
GBR
10 months ago
Что Carol сказал(-а) о The Works:
Good experience.
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Love the work's for craft supplies
I use the work's for of craft items. My last order was for Christmas decorations and cards. I order on line for all my days I not able to get around very well and have difficulty getting to my...
читать еще
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Brilliant
They are helpful, polite, patient, nothing is too much trouble they will give you your time
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Parcel didn’t arrive
Terrible. My parcel didn’t arrive. I raised the issue and no support
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Good customer service
Very good service, the shop assistant was very professional. I ordered 4 books but only 3 were available. The price of the 4th book was refunded due to this.
0
Поделиться
NA
Natalie Allen
Подтверждено Feefo
GBR
10 months ago
Что Natalie Allen сказал(-а) о The Works:
Stocking fillers
Great service, a wide variety to choose from, weather it be for the kids or us adults and great little gifts for any occasion, and even better that it's good value for price
0
Поделиться
TD
Tracey Davies
Подтверждено Feefo
10 months ago
Что Tracey Davies сказал(-а) о The Works:
Bad customer service
Waited 3 weeks for an order which was for a birthday present but it never arrived on time disappointed
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order arrived later than expected.
Our records show that this order was delivered on the 6th of October, Evri tracking, H006JA0040008824.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Good service
Click and collect order ready in less than 24 hours. Staff at collection point very polite.
Online order on 18th Sept (4 weeks ago) with 9 items ordered. 3 subsequently went out of stock.
One item has arrived, the other items are yet to arrive. Only after chasing the Works have said it’s on...
читать еще
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Please contact a customer service adviser to let them know what items were missing from your order, please call 0121 313 6050.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.