Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о The Moorings | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,228 отзывов

Надежный клиент

7 years ago

Excellent charter on a nice boat

The boat was in great shape, they were easy to work with and everything was ready on time. I'd charter again.

Ian

The Moorings

7 years ago

Thank you very much for your feedback. We would certainly welcome you back again!

Отзывы о товаре

Дата покупки: 17/09/2018

Надежный клиент

7 years ago

Загруженные мультимедийные материалы

Посмотреть все мультимедийные материалы (1)

Moorings in St Martin did a great job. your Clearwater office not so much.

For the most part the Moorings personnel in Clearwater Florida were helpful during the planning stages, however, I was a bit disappointed with a few of the people there. However, there was one in...

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Ian

The Moorings

7 years ago

We are sorry to hear you had a less than satisfactory experience during the booking process. If possible we would like to hear more about whom you were speaking to, so that we can ensure it does not happen again in the future. Please contact us directly at customer.care@thlmarine.com so that we may learn more. We do hope that your charter experience overall went well, and hope to improve upon our level of service the next time around.

Отзывы о товаре

Дата покупки: 10/06/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Muy bien, lo único que tuvimos que esperar 2 horas porque los cepillaos de WC estaban sucios y fueron a buscar otros. Adicionalmente ideal sería que las sábanas y almohadas tengan mejor calidad.

Отзывы о товаре

Дата покупки: 13/11/2018

Trusted Customer

Milwaukee

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Disappointing Return to the Moorings

The technicians who came out to our boat to repair two electrical problems did a good job of diagnosing and fixing the problems. The US based marketing team did a reasonable job of answering...

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Ian

The Moorings

7 years ago

Thank you for your feedback. It is disappointing to hear of your recent experience and certainly this is not the level of service we aim to provide. If you have not done so already, please reach out to us directly at customer.care@thlmarine.com so that we may gather more information about your recent charter.

Отзывы о товаре

Дата покупки: 06/04/2018

Trusted Customer

ABINGTON MA USA,

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Beyond our expectations

Almost everything was perfect, I felt the person showing us the boat was not as knowledgeable as he could have been, I actually had to show him some things. Your desk staff was great somethings they...

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Ian

The Moorings

7 years ago

Thank you very much for your feedback! That is fantastic to hear and welcome the Bareboat charter family. We look forward to welcoming you back someday soon.

Отзывы о товаре

Дата покупки: 06/04/2018

Надежный клиент

7 years ago

Poor customer service on site.Poorly organized.

Ian

The Moorings

7 years ago

We are sorry to hear that you had a poor experience with our local base staff. We are working to finalize numerous construction and renovation projects on-site that we hope will improve organization and streamline the check-in and check-out procedure in the coming months. If you have any questions or concerns, or would like to elaborate further on your experience please contact us directly at customer.care@thlmarine.com

Отзывы о товаре

Дата покупки: 17/09/2018

Trusted Customer

Middleton

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Great charter company, old boat

Our booking was on a Leopard 4800 which is a format of yacht we have chartered several times over the last 5 years. Regrettably, the boats are at the end of their charter life and our particular...

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Ian

The Moorings

7 years ago

Thank you for your feedback. We are sorry to hear that your 4800 was not up to the usual Moorings standard. Fortunately, reinforcements are on the way in the form of many new sailing catamarans coming to the Caribbean fleet over the next few months! If you have any further questions or concerns please do not hesitate to contact us directly at customer.care@thlmarine.com

Отзывы о товаре

Дата покупки: 09/04/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Very poor knowledge of the cruising area (Exumas).

Ian

The Moorings

7 years ago

Good afternoon, thank you for your feedback. It is discouraging to hear that your SUP's were not delivered properly. If you have not done so already, please contact us directly at customer.care@thlmarine.com so that we may gather further information. We do hope that the remainder of your charter experience went well, and look forward to speaking with you.

Отзывы о товаре

Дата покупки: 09/11/2018

Надежный клиент

7 years ago

The captain and general service was good but the equipment had problems and the boat was much older than represented

Ian

The Moorings

7 years ago

Thank you for your feedback. We will ensure your feedback about your yacht are relayed to the local team to ensure the electrical and mechanical equipment is thoroughly checked.

Отзывы о товаре

Дата покупки: 31/01/2019

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Everything was excellent except our Boat Yacht was a little wore out. This was our 5 Charter with the Moorings, the club line yachts are not worth the savings. We will stay with the new yachts from...

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Ian

The Moorings

7 years ago

Thank you for your feedback, and for your continued business! We hope to improve on your recent experience the next time around.

Отзывы о товаре

Дата покупки: 10/02/2018

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Moorings Crewed 5000 - 5 Cabin Catamaran

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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Отзывы о The Moorings

BelizeДругие отзывы об этом продукте (24)Посмотреть продукт на сайте

Moorings 3900 - 4 Cabin CatamaranДругие отзывы об этом продукте (18)Посмотреть продукт на сайтеThe boat was in good shape, could have used a bit more line and a giant can of sail lube but nothing else to complain about.

ExumasДругие отзывы об этом продукте (40)Посмотреть продукт на сайтеLo que escribí en la anterior. Muy buena disposición del personal y muy amables.

Moorings 433 PC - 3 Cabin CatamaranДругие отзывы об этом продукте (41)Посмотреть продукт на сайтеMuy bien, me gustaría que tenga radar.

Moorings 38.2 - 2 Cabin MonohullДругие отзывы об этом продукте (47)Посмотреть продукт на сайтеThe boat was nice, but was not adequately maintained. Resolving missing equipment and electrical problems took too much time away from our sailing.

Moorings 433 PC - 3 Cabin CatamaranДругие отзывы об этом продукте (19)Посмотреть продукт на сайтеThe boat was all that you advertised. The only complaint was the bathroom toilets having the smell

TortolaДругие отзывы об этом продукте (142)Посмотреть продукт на сайтеStaff not trained well on customer service. Shower area and restrooms filthy. No hot water in showers.

Moorings 514 PC - 4 Cabin CatamaranДругие отзывы об этом продукте (50)Посмотреть продукт на сайтеMany items including anchor did not work. Poorly maintained boat.

Moorings 4800 - 4 Cabin CatamaranДругие отзывы об этом продукте (63)Посмотреть продукт на сайтеThe Leopard 4800s are at the end of life and it shows. The crewed vessels are kept in better condition but those used for bare boating are done.

Moorings 433 PC - 3 Cabin CatamaranДругие отзывы об этом продукте (41)Посмотреть продукт на сайте

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеFacilities and service were generally good

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеEven after the Hurricane the BVI is back!!!!!!!!!!!!!!!

Moorings 4800 - 4 Cabin CatamaranДругие отзывы об этом продукте (63)Посмотреть продукт на сайтеBoat is wore out and dirty Need lots of love, there were broken items.

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?