Отзывы о Tenon Tours

Hi George, Thank you for five stars! We are thrilled you had a wonderful trip to Ireland and felt that the tours, attractions and hotels were all a perfect fit for you. We would love to travel with you again soon. Thank you for choosing Tenon Tours!

Hi Janet, We love traveling with you! Happy to hear that yet again your trip was a success and you felt we provided the ideal itinerary based around your wishes. It's great to know that the app proved to be helpful while abroad and that we were able to help with dinner reservations so you didn't have to worry about those while in-destination. I'll be sure to pass your comments over to Stephanie and Emily. I know they enjoyed working with you. We are already looking forward to our next trip together! Thank you for choosing Tenon Tours.

Hi Karen, This is fantastic—thank you for these wonderful comments! We are thrilled your time abroad was amazing. It's great to know that our mobile app proved to be useful by having your tours/attractions, accommodations, flights and other information loaded for easy access. We're also glad our By-Your-Side Service℠ made you feel at-ease before and during your travels in case any questions arose! That's exactly how we want you to feel—that we're there to take care of any hiccups should they arise. We do hope we get to travel with you again soon! Thank you for choosing Tenon Tours.

Hi Michael, Thank you for five stars! We are so happy to hear you had a wonderful time in Ireland. It's great to know you felt the modifications to the itinerary were easy to make and all tours and accommodations were booked in a timely manner. I'll be sure to share your comments with Janet as well. We hope we'll get to travel with you again one day. Thank you for choosing Tenon Tours!

Hi Jennifer, Thank you for these fantastic comments! We are sad your trip was one that was delayed due to Covid, but thrilled that ultimately it was worth the wait after four whole years! I will be sure to pass your comments over to Stephanie and Natasha as well; I know they enjoyed working with you. These photos are lovely—thank you for sharing! It brightens our day to see these. We can't wait to work with you to plan another trip soon, and this one will be a much quicker process! Thank you for choosing Tenon Tours. We'll talk to you soon!

Hi Brian, Thank you for this feedback! We are sorry to hear that some hotels had trouble locating your reservation. Part of our service is to ensure seamless check-ins for you, so on behalf of the team I apologize for the confusion and extra time it took to sort. I shared this information with our By-Your-Side Service℠ team for awareness in case this issue arises again and we can learn how to prevent it. As for the sister hotel being listed instead of the correct one, this was an error on our end and for that I do apologize again. We will be sure to cross-check our documents extra carefully in the future. I did speak with Stephanie and you will be receiving a credit to make up for the lost time that was spent during check-in confusion. We hope this makes up for the error on our end, and we hope we'll get the chance to travel with you again. Ultimately, I am glad your trip was wonderful! Please reach out to travel@tenontours.com if you have any further comments. We'd love to work with you again soon.

Thank you for a five-star review! We're glad to hear Rachel was a huge help when planning your cruise. We hope we'll get to travel with you again soon! Thank you for choosing Tenon Tours.

Thank you for the five-star review! We are glad you felt your itinerary was perfectly suited for you and that we were reachable at anytime on our 24/7 hotline or via Robin, your By-Your-Side Service℠ TEAM member, in case any changes needed to be made. We can't wait to travel with you again soon!

On behalf of the entire Tenon Tours team, I am sorry to hear our services did not live up to your expectations. It is always our goal to connect our travelers to the unique experiences they wish to have and tailor the trip completely to their specific desires. We sincerely apologize for not meeting those expectations this time. Our team has reviewed this internally, including a conversation with our Sales Director, your Personal Travel Specialist Janet and your By-Your-Side Service℠ TEAM member Emily. We wanted to note a couple items: On your Tenon Tours app, there were extensive recommendations for independent touring, including off-the-beaten-path recommendations. Since your itinerary was self-drive with just one activity pre-booked for a set time each day, we hoped that would free up time to explore individually with plenty of flexibility, and that it would allow you to plan whichever activities you preferred. As for the B&B accommodations, we are sorry to hear that one was not well suited for you. We understand in the beginning stages of planning with Janet, you indicated that you were fine with this accommodation style, but perhaps we could have dug deeper to make sure we relayed what this style entails. After you called the hotline about the B&B, we understand Emily returned your call within 30 minutes to attempt to remedy the situation. Again, we apologize for not measuring up to what you expected for this trip! We hope the travel credits we extended will help rectify these issues in some regard. Ultimately, as a company that offers complete customization and extra care such as our By-Your-Side Service℠ and 24/7 traveler hotline, we aren't totally comparable price-wise to someone booking on his or her own. We appreciate you traveling with us and hope that ultimately your trip was very enjoyable. Thank you for choosing Tenon Tours.

Hi Cynthia, This is wonderful to hear! Thank you for this five-star review. We are happy you found our service to be thorough, friendly and informative, and that the app was extremely useful while in Ireland. We're happy, too, that our restaurant and attraction recommendations were a score! I'll be sure to share your comments with Janet and Emily as well. Thank you for choosing Tenon Tours! We hope we'll get the chance to travel with you again soon!