Tenon Tours creates personalized trips that connect you to the best of Europe.
Обслуживание
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Оценок за прошлый год:
Просмотр всех 736 отзывов
Надежный клиент
Подтверждено Feefo
2 years ago
The Tenon Tours team has been outstanding from our first contact, helping us identify an itinerary that ticked all our boxes, adjusting the trip when we requested it and being there for us on the...
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Emily
Tenon Tours
2 years ago
We're delighted to see this feedback. So happy to hear we crafted a trip that met your expectations, and we appreciate your shout-outs to Rachel, Corey and Kieran. We're glad to be your first choice when it comes to planning a personalized trip. Here's to the next one!
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Ms Barbara Oot-Giromini
Подтверждено Feefo
2 years ago
Что Ms Barbara Oot-Giromini сказал(-а) о Tenon Tours:
This is the 2nd time that I have used Tenon tours and they are very thorough in the planning and details as well as follow up during the trip. Excellent suggestions for activities and hotels.
Emily
Tenon Tours
2 years ago
Thank you for the five-star review, Barbara! This is wonderful to hear. We hope we'll get to travel with you a third time!
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MT
Mr Bruce Allen Thorner
Подтверждено Feefo
Dover
2 years ago
Что Mr Bruce Allen Thorner сказал(-а) о Tenon Tours:
Terrific European Holiday
This was my second use of Tenon Tours. Both times the service has been very thorough. I did become a bit antsy as my documents arrived closer to departure date than desired. The Tenon Tours app was...
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Emily
Tenon Tours
2 years ago
Thank you for the stellar review, Bruce! It was fantastic traveling with you again. I'll make sure to share your kind words with Stephanie and Natasha. Your feedback about the document delivery timeframe is noted, and this is something we can work on to streamline our process and ensure all information arrives in plenty of time.
Thrilled to hear you had a wonderful time! Here's to a third trip together soon.
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Надежный клиент
Подтверждено Feefo
2 years ago
We visited numerous castles and historic sites throughout Scotland.
Selected accommodations were generally good, some excellent but some less so. We spent a lot of time driving on difficult roads, I.e. single lane cartways, but that was necessary to get to our...
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Emily
Tenon Tours
2 years ago
We're delighted that you enjoyed your time in Scotland! I had a chance to chat with Stephanie and Emily, and I'm aware of the hiccups you experienced with hotel check-ins and the luggage issue. Thank you for reaching out to our 24/7 Traveler Hotline so we could work to remedy the hotel issue as quickly as possible. I can imagine how frustrating the luggage mishap must have been, and I'm truly sorry you had to face that.
Thank you for your note about the difficult roads and that you might have preferred staying in one place longer instead. We take these comments back to our entire team so we can continually improve.
Thank you for traveling with us, and we are glad you had a wonderful time overall. We hope to travel with you again.
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Надежный клиент
Подтверждено Feefo
2 years ago
I would definitely use them again!
They really listened to all of my requests and put together a great itinerary! There were 2 issues, but Tenon resolved them immediately and with great communication.
Emily
Tenon Tours
2 years ago
Thank you for five stars! I'm so glad you had a wonderful trip to England and Wales and that the two issues were solved quickly. I hope we can work with you again soon!
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MM
Mr Thomas Michael McElwaine
Подтверждено Feefo
2 years ago
Что Mr Thomas Michael McElwaine сказал(-а) о Tenon Tours:
We were on a solo tour (no group) that Tenon set up all the transportation hotels and tours. While there were some gaps in the information for us to get from point A to point B or find a tour in...
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Emily
Tenon Tours
2 years ago
Hi Thomas,
Thank you for sharing this feedback! We're thrilled to hear that you found everything well planned and enjoyed the chosen accommodations. We apologize that there was missing information and appreciate you bringing it to our attention. Our number one goal is to be as thorough as possible so you, our traveler, have nothing to worry about. Your input here helps us improve for future travelers and better our process.
Thanks for choosing Tenon Tours. We hope to travel with you again soon!
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MJ
Ms Susan Marie Jones
Подтверждено Feefo
2 years ago
Что Ms Susan Marie Jones сказал(-а) о Tenon Tours:
Very responsive in the planning of the trip but really appreciated their help while on the vacation. Added a level of relaxation that greatly added to the enjoyment of the vacation!
Emily
Tenon Tours
2 years ago
Hi Susan,
This is great to hear. We're happy we could take the worries away so you could fully enjoy your trip. I hope we can travel with you again! Thank you for choosing Tenon Tours.
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MR
Mr Raymond Rafferty
Подтверждено Feefo
2 years ago
Что Mr Raymond Rafferty сказал(-а) о Tenon Tours:
Great service and easy to work with!
I would definitely recommend Tenon to others and plan to work with them again. Our trip was customized and all planning was perfect. It made the trip enjoyable and easy!
Emily
Tenon Tours
2 years ago
Hi Raymond,
Thank you for this feedback—we are happy to know the trip was perfectly customized to your interests. I'll be sure to share your comments with Stephanie. We are looking forward to traveling with you again soon!
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Надежный клиент
Подтверждено Feefo
2 years ago
Tenon Tours is outstanding! Everything was so well organized..
The planning, the recommendations, the app exceeded our expectations… will definitely use them again and recommend to others.
Emily
Tenon Tours
2 years ago
Thank you for five stars! We are glad to know the app was helpful while in-destination and are excited to travel with you again soon. Thank you for choosing Tenon Tours!
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BD
Beverly Dye
Подтверждено Feefo
Evans, Georgia
2 years ago
Что Beverly Dye сказал(-а) о Tenon Tours:
Fabulous Trip! Thank you, Tenon Tours!
Service from Monica, Emily and Tenon Tours was top notch! Our 12 day itinerary throughout London, Scotland and Ireland was perfect for our group of eight. We had a private driver for 6 days in...
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Emily
Tenon Tours
2 years ago
Hi Beverly,
We are so happy to hear this! I will share your comments with Monica and Emily as well. Thank you for letting us know how much you loved James—we agree he's fantastic! It's great to know that you felt the selected tours and activities were appropriate for your group of eight. We hope to travel with you again soon! Thank you for choosing Tenon Tours.
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Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.