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Отзывы о Sunsail

https://www.sunsail.com/
Оценил(-а)
Исключительно

Sailing vacations in 25 amazing destinations

Обслуживание
4.7
/5
Продукт
4.4
/5

5

4

3

2

1

29

3

0

2

0

34

Оценок за прошлый год:

Просмотр всех 439 отзывов
RM
Rob Miles
6 years ago
Дата покупки: 19/12/2018
Что Rob Miles сказал(-а) о Sunsail:
Great holiday with wonderful support from our flotilla captain and hostess
We will look for another Sunsail holiday in either BVI’s or Mexico. Great experience, and well looked after by our flotilla captain (Don) and flotilla hostess (Shaun)
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Jody
Sunsail
6 years ago
Hello! Thank you for sharing your 5 star rating on your Sunsail charter experience! We are very happy to hear you had a great experience and support with your flotilla captain and hostess.

We look forward to the opportunity to welcome you back for your next flotilla experience!

Kind regards,
Sunsail USA
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Надежный клиент
6 years ago
Дата покупки: 23/11/2018
Mostly very good experience
Checkin and checkout generally efficient and good. The provisioner really dropped the ball, neglecting to deliver our meat and bread and delaying our departure until the situation was corrected. ...

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Jody
Sunsail
6 years ago
Hello,

Thank you for sharing your candid comments about your charter vacation experience. We appreciate your positive comments as well as areas of service where we fell short of delivering an expectational charter experience for your and your guests.

Your feedback regarding our provisioning services will be shared with the appropriate team members in an effort to resolve delivery issues and meet guests expectations in a timely manner.

Thank you for choosing Sunsail, we hope to have another opportunity to welcome you back for your next sailing adventure.

Kind regards,
Sunsail USA
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LI
Louis Griffith Iii
6 years ago
Дата покупки: 06/05/2018
Что Louis Griffith Iii сказал(-а) о Sunsail:
Reply to my emails with specific answers to my complaints, Safety issues, like leaky propane, poor repair of compasses, sails, other things. We could help you improve if you would accept constructive...

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Jody
Sunsail
6 years ago
Hello and thank you for your candid review. We appreciate your comments.

After investigating further in order to respond to your feedback, I understand you have already been in contact with our Customer Care Department and that your situation has been resolved to your satisfaction.

Thank you for bringing these comments to us so we may use the opportunity to improve our base services.

Kind regards,
Sunsail USA
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MM
Mike McNamee
Vancouver
6 years ago
Дата покупки: 30/07/2018
Что Mike McNamee сказал(-а) о Sunsail:
We have rented many times with Sunsail. This was our second time renting in Tortola. The staff are lovely!! We were very happy with our boat ⛵️. See you again!! 😎
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Jody
Sunsail
6 years ago
Thank you for your 5 star review on your Sunsail BVI charter experience! We appreciate your comments about our BVI base staff and your charter boat.
It will be a pleasure to welcome you back for your next BVI charter vacation!
Kind regards,
Sunsail USA
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MK
Marilynn Kaplan
6 years ago
Дата покупки: 11/08/2018
Что Marilynn Kaplan сказал(-а) о Sunsail:
Great Charter from Sunsail in Belize
Our boat was in great condition. The staff was friendly and helpful. The chart briefing and boat briefing were excellent.
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Jody
Sunsail
6 years ago
Thank you, Marilynn, for choosing Sunsail and for your 5 star review of your charter experience. We would love to have the opportunity to welcome you back to one of our charter destinations again in the future!
Kind regards,
Sunsail USA
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DS
Don Stein
6 years ago
Дата покупки: 16/01/2019
Что Don Stein сказал(-а) о Sunsail:
We all had a great experience and I'm sure our sons will be back to explore
This was our 2nd time with the moorings. We were switched to Sunsail and all our questions were answered when we called. The boat was new and the briefing was very complete. If something was missing...

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Jody
Sunsail
6 years ago
Thank you for your 5 star review of your Sunsail charter vacation. We love hearing that your BVI charter experience was a great experience for your and your guests!

We will share the positive feedback with our BVI base team and our vacation planners. Delivering exceptional sailing vacations is our goal, they will be happy to hear your kind words.

We look forward to welcoming your sons, and perhaps you as well, back to the beautiful BVI once again. It truly is paradise. See you next time!

Kind regards,
Sunsail USA
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CB
Charles Bernard
6 years ago
Дата покупки: 01/04/2019
Что Charles Bernard сказал(-а) о Sunsail:
Great client service. Easy to reach. Answer questions clearly.
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Jody
Sunsail
6 years ago
Thank you very much for your comments about your experience with Sunsail. It is our pleasure to serve our guests and we are pleased to have the opportunity to serve you!
Kind regards, Sunsail USA
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MC
Marcelo Coggan
Montevideo
6 years ago
Дата покупки: 18/10/2018
Что Marcelo Coggan сказал(-а) о Sunsail:
Primera experiencia navegando y en familia
Fue mi primera experiencia con la compañía. Tanto el velero como la flotilla 5 estrellas.
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Jody
Sunsail
6 years ago
Gracias por su comentario. Lo esperamos pronto en su próximo alquiler de yate con Sunsail. Saludos
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MK
Marilynn Kaplan
6 years ago
Дата покупки: 11/08/2018
Что Marilynn Kaplan сказал(-а) о Sunsail:
Amazing sail in the Abacos thanks to Sunsail!
Excellent chart briefing. Excellent boat briefing. Boat in excellent condition - NO problems.
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Jody
Sunsail
6 years ago
Hello and thank you so much for sharing your 5 star Sunsail review! We are so pleased your charter vacation in the Abacos was amazing! We appreciate your thoughts and for choosing Sunsail for your sailing experience.

We hope to welcome you back in the islands again!

Kind regards,
Sunsail USA
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Надежный клиент
6 years ago
Дата покупки: 18/12/2018
Great experience!
I would recommend SunSail! The boat was nice and the company is great to deal with. We had a couple of challenges our first day out and SunSail staff were very helpful and friendly. Only complaint...

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Jody
Sunsail
6 years ago
Thank you for your recommendation following your Sunsail charter vacation. We appreciate your feedback and compliments regarding our base staff. Thank you also for the feedback on the chart plotter, this is good information for us to share with the technicians on site.
We hope to welcome you back to the islands again soon!
Kind regards,
Sunsail USA
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Информация о Sunsail
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.
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93 N Park Pl Blvd,, Clearwater, Florida, FL 33759, United States
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Информация о Sunsail
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.