This is my first time using suiteness and was pleased with customer service however I was not allowed to use my $25 credit that was provided upon membership. Also airfare was not offered at...
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Jeanna
Suiteness
7 years ago
Thanks for your feedback! When using our PaybyGroup payment plan as you chose to do, we typically are not able to apply credits as this is a manual process outside of the standard payment system on Suiteness. However, I have adjusted it and applied your credits to your stay so that you can use them on this trip :)
We are actually not able to assist with airfare at this time, as our platform does not support the information and data needed. We are a growing start up, so our focus is making the best suite platform available and we hope to expand into flights in the future! I do hope this helps to clarify things and solve any issues - we appreciate your business and taking the time to voice your concerns.
1
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Надежный клиент
7 years ago
Amazing assistance from amazing reps
0
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
For one thing, the service you guys are providing is just awesome for a regular guy like myself taking family and looking for a high end suite for a fraction of its cost. Also providing a personal...
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2
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
I have had an amazing experience so far! I haven’t requested anything through the concierge yet, however they have been quick to respond and very helpful.
1
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
The ease of the website. also asking through the chat platform if there was anything else I desired for my stay.
0
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Надежный клиент
7 years ago
Nice but not.
The room was great but the only thing that it was facing the parking lot.
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TC
Trusted Customer
Minnesota
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
stellar!
Always so helpful and complete. I feel like I can ask the concierge anything and they reply like they genuinely want to help. I feel like there is no question too dumb or anything they are not...
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0
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Great service! They got me the room I wanted!
1
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Amazingly easy!
Suiteness made finding a room for me and my friends so easy and definitely gonna make our trip so much better. Can’t wait to see our rooms. The people available for questions were also very friendly...
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
