They are prompt and polite. I chatted multiple times with multiple concierges. I appreciated having a live person on the other end willing to help!
Loved the follow-up email and text message...
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TC
Trusted Customer
Lake Lotawana
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Found Just What I Was Looking For
I found just what I was looking for. My 60th birthday trip with my daughter, her friend, my sister in law and sister. Suiteness.com worked for me perfectly.
1
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
I love Suiteness such a great deal and so fast and easy to book online
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Надежный клиент
7 years ago
Booking was simple. Did not speak to a Suiteness Concierge.
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Great site, easy to use & lots of options.
It was very easy to use, and the site has good choices at good prices. I have not spoke with a Suitness Concierge yet, but they have reached out. I personally didn't feel a need though, so I have...
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Надежный клиент
7 years ago
Great!
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
ok and no
Cherie
Suiteness
7 years ago
Hi Joyce -
I'm so sad to see that we weren't the best experience so far and I would love to learn more on how we could improve your Suiteness experience.
I see that you were one of the winners in our Suiteness booking credit giveaway and I'm glad you are able to be part of our mission to encourage everyone to take more vacations.
I am excited for your upcoming trip and would love to help from any questions to dinner reservations. Reach out to your 24/7 Suiteness Concierge team at (415) 857-2359 or concierge@suiteness.com.
Cherie from Suiteness
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Надежный клиент
7 years ago
Great so far - haven't stayed yet
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Надежный клиент
7 years ago
Suiteness is very sweet!
Excellent experience! Easy website navigation. Friendly and helpful customer service. Great that you can use Affirm for monthly payment plan. Would definitely recommend.
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Ok
Everything was fine until we went to shower. There were pubic hairs on the walls of the shower. GROSS!!!
Cherie
Suiteness
7 years ago
Hi Marsha -
Yikes! I'm so sorry about that experience. I've reached out to you personally for Suiteness credit towards your next booking as a token of our apologies. The last thing we want to do is create an experience we wouldn't enjoy ourselves.
Please feel free to connect with your 24/7 Suiteness Concierge team about anything from issues faced on-site to dinner recommendations. We're here to make sure every trip is a positive experience.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
