I went through suiteness for conjoining rooms and they only booked one room. I didn't pay $2500 for only one room. Beware.
Cherie
Suiteness
7 years ago
Hi Nichole -
I am so sorry about any misunderstanding that might've occurred. I took a better look into our logs and it appears that although you were searching and experiencing check out issues for two bedrooms. when the successful booking did come through, it was through a check-out page for an one bedroom suite. Since the suite name would have been a part of both room options it is possible to be confused. We will definitely look for more ways that we can make the difference clear as we would not want anyone to get anything less than what they intended to reserve. We took a look into the confirmation email and page that is shown immediately after that reflected the one bedroom as well.
I will be reaching out to you to ensure that if there is any documents or pages that reflect otherwise, that is something we care about and want to make sure you were not erroneously experiencing.
I really appreciate your feedback and allowing me to dig into this and will be in touch via email.
Please let your 24/7 Suiteness Concierge team if there's anything we can do for you at concierge@suiteness.com or (415) 857-2359.
Cherie from Suiteness
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TC
Trusted Customer
Oakland
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Extremely helpful
Helped me contr exactly what I read looking for at a reasonable price
1
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Love this site.
It was easy to find connecting suites and not so much of a headache to get rooms together.
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Надежный клиент
7 years ago
Awesome
They were great. She helped me with all my questions
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Trusted Customer
Coeur d'Alene, Idaho
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
I'll use Suiteness again!
Very knowledgeable and fast response. Friendly too.
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Very user friendly.
Very easy booking accommodations.
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Providing I get my Piano in my suite they will have done my job.
Dominic
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
The layout was simple and it eas eqsy to navigate the different sections to find the perfect suites. No help from a concierge, didnt need it.
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Надежный клиент
7 years ago
The site was really easy to navigate and appreciated the breakdown of all fees and taxes.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
